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Bad tv

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Emanue1974
Explorer

Bad tv

The worst TV ever? Can be Bravia Android.

Cry about your money? Me too. Good news? Paper Is cheap. Bad news? No solution. 800 pounds TV and use power socket on/off (reset) because your TV not reacting to remote control. Just because you want Android TV. Ha ha ha.

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LightFoot
Specialist


@Emanue1974 wrote:

The worst TV ever? Can be Bravia Android.

Cry about your money? Me too. Good news? Paper Is cheap. Bad news? No solution. 800 pounds TV and use power socket on/off (reset) because your TV not reacting to remote control. Just because you want Android TV. Ha ha ha.


Hi @Emanue1974 

 

What is the full model number of your TV (It will start with KD). The first thing to try is a factory reset. A factory reset often sorts out these type of glitches.

 

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/articles/00170595

 

If that doesn’t work then you need to chase your Retailer for a replacement or if that is not possible then contact Sony UK Support 

Please let us know how you get on.

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royabrown2
Hero

@Emanue1974 

 

If the TV doesn’t seem to be responding to the remote, look and see if the light on the bottom of the TV flickers when you press buttons. If it does, then the remote is working, but the TV is not responding to it.

 

If the light doesn’t flicker, look at the business end of the remote through your smartphone camera; this will make the infra-red visible so you can see if the remote is actually working or not.

 

Next, if it is, point the remote at the TV and hold down the On/Standby button on the remote for 5-10 seconds, at which the TV should soft reboot, and perhaps work OK again.

 

If still no go, there is a little cluster of buttons on the corner, bottom back, of the TV, where you can power it off and on again. See the user guide.

 

All these are things you can try, prior to powering it on/off at the wall or factory resetting it.

 

If nothing works though, do make sure there is no-one standing underneath before you hurl it out of the window 😊


My favourite bedtime reading is a Sony product manual…
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LightFoot
Specialist

Hi @Emanue1974   Just another quick thought. The remote sensor on the TV is not obscured by a Soundbar or anything else?