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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

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Shalendran
Member

@andrewsoong

The TVs are capable for recording if HDD  is connected to the relevant USB drive. I have done this before. For the new TV FROM SUMMER 2015 tey have confirmed that it will be this year! So if we are lucky it might be by December or never if new TVs come into the market.

andrewsoong
Member

Not from Youview though, only when using the standard guide.

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Shalendran
Member

@georgest

I have a Denon amplifier connected via HDMI (ARC) and i have no problem whatsoever. I have full control over the amplifier including the settings. The only problem i have noticed is the 30s delay for the Denon to get switched on when the TV is switched on.

 

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Shalendran
Member

@andrewsoong 

I did not realise they were two different things!

 

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markom80
Explorer

@Shalendran

Have you tried to adjust volume from tv remote control in this 30s time window? I have yamaha av receiver and with that there's about 10s delay. If i try to adjust volume in this time window then tv will reboot itself.

Twobins
Member

I have a Sony HTis100 connected to my TV and that also happens to me. If I touch the volume button before the sound appears on the set, the Tv reboots itself.

HairyFool
Member

You can only record what the tuner is currently set up for so that part has to be limited by definition. Replay uses the catchup services so do not have the same restriction

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markom80
Explorer

@Twobins

I have reported this issue to Sony's support in middle of july. Let's hope this will be fixed

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Shalendran
Member

@markom80

Yes you are right. The TV reboots itself. I did not notice it before.

Heckie
Member

 I can also replicate the bug when av receiver starting up.