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1 V Screen Replacement

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Linkyshinks
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1 V Screen Replacement

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Why is a Replacement Screen so Hard to Acquire for the Companies Flagship Phone?

I am based in the UK. If I had an iPhone or Samsung, within 30mins of incurring a broken screen, it could be fixed promptly.

 

As a Xperia 1 V owner, my phone screen has been broken for a week, while I try in vain to get SSB UK, the authorised repair people, to simply sell me a new screen. Instead, I am repeatedly told I cannot, and that I just pay for Diagnostics which I do not require, and labour for the repair, which I also do not require.

 

Any help would be appreciated.

 

This will certainly be my last Sony phone. This kind of woe is simply not worth it.

 

Mr R

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SatoruGojo
Community Team

@Linkyshinks, Is it physically damaged?