topic Screen repair Cost for Sony Xperia Z4 tablet? in Tablets

Screen repair Cost for Sony Xperia Z4 tablet?

Marysmith123 — Fri, 01 Dec 2017 13:15:29 GMT

How much does it Cost to repair the broken screen of the Sony Xperia Z4 tablet, waterproof?

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Mon, 04 Dec 2017 09:09:50 GMT

Hi @Marysmith123, welcome to our forum!

For inquires regarding the cost of a repair, I would recommend that you get in touch with your Local support team as this is a Global user based forum and the cost for repairs may vary between markets.

They will also be able to assist you with any question you may have regarding warranty, local service routines and so forth.

I hope that helps!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jesslingtons — Wed, 13 Dec 2017 23:47:54 GMT

I've just had a quote for £175.59 from Sony repair team to replace my cracked screen.

I paid £640 for the SOny Xperia Z4 device which has since been discontinued so to pay a further £175.59 is a complete disgrace!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Malchan — Sun, 17 Dec 2017 18:57:31 GMT

My daughter cracked mine as well. I m thinking of buying a replacement screen from China problem they only sell a min of 5 screens. Will let you know what l decide. I think it works cheaper you can then change it yourself. Works out too 100 usd a screen. Min order 5.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Thu, 28 Dec 2017 12:07:33 GMT

@Jesslingtons, I'm sorry to hear that you feel this way, however do note that this is a Global user based forum and repair costs may vary between regions so for further information regarding this, I recommend that you get in touch with your Local support team as they are the experts on your market.

@Malchan, very sorry to hear about what has happened.

If that doesn't work out for you, please get in touch with your Local support team and they will assist you further with having it sent in to an authorized service centre!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Marysmith123 — Wed, 10 Jan 2018 19:33:27 GMT

This is really a shame! A reason to fight for our Right to Repair! I will definitely never ever buy a sony product again considering these circumstances.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Thu, 25 Jan 2018 08:03:34 GMT

Hi again @Marysmith123, very sorry to hear that you feel this way.

As I wrote earlier, this is a Global user based support forum and all questions regarding repairs, such as cost of repairs, turn around time and so forth varies between regions/markets and your Local support are the experts on your market so please get in touch with them if you have any questions regarding repairs and they will gladly assist you.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

DeadCat — Mon, 26 Mar 2018 18:34:32 GMT

The response of it varies per country is utterly cynical!

In short that translates as we are ripping off users in some countries and don't give a sausage, but don't want to admit it.

I've been quoted a total of £232.29, minus labour and admin was £194.60 for a screen that I can buy for £60 and so is worth less to Sony. In other words that is a charge of over 3 times the cost of compenent, and then to have the cheek of charging admin and labour - I coughed up once, it was relatively new, but certainly won't be again.

The nasty little so and so's are going to charge me £20 for getting it returned.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Tue, 03 Apr 2018 11:07:09 GMT

Hi @DeadCat, sorry to hear that you feel that way.

For inquires regarding the repair cost of your Xperia Z4 tablet, you will need to get in touch with your Local support team as this is not something I can assist you with here at our Global user based forum.

They are the experts on your market and are very well informed regarding warranty, local service routines and consumer laws!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

DeadCat — Wed, 11 Apr 2018 17:11:25 GMT

Hi,

I owe an apology - checking again and Z4 screens I could find were at around the £200 mark (Z1 are around £60) - so infact the service price (though eye popping) was fair enough.

Think it also comes with it's own guarentee for the work.

My apologies, I was rash with what I said and it would appear that around £200 for the replacing the sony screen is to be expected. Please ignore my unwarrented gripe.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Wed, 25 Apr 2018 13:02:21 GMT

Hi @DeadCat, no problem at all!

The service centre will provide a warranty for the repair that they have done (90 days here in the Nordics where I'm situated), if the warranty on the device that was repaired has run out, other wise the normal warranty that we provide will still be valid.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

stogie5150 — Sat, 19 May 2018 03:06:27 GMT

Be glad you live in the UK, Sony USA tells me they do not repair Sony tablets PERIOD. And no local shop can get parts. So I own a device I cannot get fixed! This surely is my last Sony product of any kind. I'm properly gutted.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Thu, 24 May 2018 12:36:00 GMT

Hi @stogie5150, very sorry to hear about this.

What is their reasoning behind this? If they gave you one that is.

I'm not very familiar with the service routines in the US as I'm situated in the Nordics and since the service routines varies between markets, it's most likely different in the US.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

stogie5150 — Thu, 24 May 2018 14:45:26 GMT

I did finally get in touch with someone via email support, but so far all they have asked for is my name ,phone number, and the model of the tablet. The online chat represenative is the one that told me there is no repair service in the US, We will see what happens.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Thu, 31 May 2018 09:10:04 GMT

Hi @stogie5150, thanks for the update!

Feel free to keep me posted!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

JimUSA — Sun, 10 Jun 2018 15:29:55 GMT

I bought this tablet on Amazon brand new when it first came out. I live in the United States and after eight months my screen cracked on the bottom left hand side, completely on it's own. Since then, I am not able to get it repaired in the US and am left having to use it with a bluetooth mouse and keyboard. This has been my last Sony product. Very disappointed that this is a widespread known issue that they refuse to address.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

CraigoZimmons — Sat, 03 Nov 2018 18:23:01 GMT

I got mine at Amazon 2 years ago. I dropped it and to get it fixed I was quoted $400. For my future tablet/phone purchases I'm going to have to consider how fragile the devices are and how common parts to repair them would be.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

CharlesJ — Sun, 18 Nov 2018 20:12:17 GMT

Accidentally my Z4 hit the asphalt, rough and hard asphalt. Well, it broke the corner but that made a crack that went through the screen diagonally. Well, no touch works anymore I'm trying to get a quote. I'll let you know what happens.

Re: Screen repair Cost for Sony Xperia Z4 tablet?

Jonas — Fri, 23 Nov 2018 09:10:49 GMT

Hi @CharlesJ, sorry to hear about what has happened.

Keep in mind that the cost may vary depending on market/region, so the cost for performing the repairing in your market, may differ from another market.

I hope the repair goes smoothly so you can use your Xperia Z4 Tablet soon again!

Re: Screen repair Cost for Sony Xperia Z4 tablet?

CharlesJ — Tue, 27 Nov 2018 16:12:09 GMT

Thank you for the best wishes. So far, the Sony representatives have sent from Dominican Republic, Colombia and finally Puerto Rico with no success. They provided me a name and address from a company in PR that should be able to repair my tablet but not even a phone number. I managed to get a number but they're not repairing Sony devices yet. At least, not from individuals. So then, I'm stuck