topic Re: Z3 compact WiFi Id number in Tablets

Z3 compact WiFi Id number

flopezve — Wed, 22 Apr 2015 16:31:48 GMT

Reposting, first post disappeared (?)

I am trying to find out which is the Id number for my Z3 tablet compact (32 Gb Wifi version). I have found sthg called IDID, a 15 digit number, but it is rejected as ID number. The tablet was bought in Japan and I am trying to find out when Lollipop will be available for it. I have been asked for that ID number, but cannot find it. Any suggestions?

thanks

Re: Z3 compact WiFi Id number

_alexdon_ — Wed, 22 Apr 2015 16:45:21 GMT

Can you check in settings-about tablet-status?

Re: Z3 compact WiFi Id number

flopezve — Wed, 22 Apr 2015 16:48:46 GMT

Yeah, as I said, I see a 15 digit number under IDID, but it is not accepted as Id Number when input in SONY's page

Re: Z3 compact WiFi Id number

_alexdon_ — Wed, 22 Apr 2015 17:04:54 GMT

A non GSM unit will not have an IMEI as far as I know. You should also check the box,see if the ID matches with what you have in settings.

Re: SGP612 Id number

Bearings — Wed, 22 Apr 2015 22:31:25 GMT

Hi flopezve, try this...How-to-find-device-id-tablet-phone

Re: Z3 compact WiFi Id number

Rickard — Thu, 23 Apr 2015 06:39:17 GMT

If you've been in contact with your local support team, the IDID should be the number they're looking for.

Re: SGP612 Id number

flopezve — Thu, 23 Apr 2015 10:24:05 GMT

I had to install one of those apps and found Android ID and also model S/N, I hope one of them works

Thank you very much

Now I need to know how to find out when Lollipop will show up... will I follow Japan (where the tablet was bought) or Spain (where I live now) schedule???

Re: SGP612 Id number

flopezve — Thu, 23 Apr 2015 10:32:06 GMT

sh&&$&&$t!!!!!!

None of those numbers is valid!!!!

I am requested the ID in My SUPPORT section of SONY's webpage. I tried the IDID number (15 digit, only numbers) and I receive "invalid IMEI" (Of course! it's the IDID, not the IMEI!). The other numbers cannot even be input, as they have digits and letters and only digits are expected!

Re: SGP612 Id number

_alexdon_ — Thu, 23 Apr 2015 11:01:24 GMT

Contact your local sony team before registering the tablet.

http://www.sonymobile.com/global-en/support/contact-us/

SW update out of purchasing region

flopezve — Wed, 06 May 2015 10:00:53 GMT

Hi,

I have a Z3 compact tablet (SGP612, wifi only) which I bought when working in Japan. Now I live in Spain, and since I came, no SW update has been made. I have been told by SONY SPAIN that my tablet won't update while here (it is still running Android 4.4). I just do not understand this, is it so? do I have any option to "force" it updating? Could I change to European SW myself? They have offered sending it to some service point and, only after inspection, maybe they could offer me a SW change, but I don't want to loose the tablet for days, maybe weeks, as I use it extensively for everyday work.

Thanks for any input

Re: SW update out of purchasing region

Rickard — Wed, 06 May 2015 11:50:32 GMT

You don't need to be in Japan to update the software but as it's from Japan you will not get the update until it's released there. Before we can release an update we may need local and operator approvals so when a device gets an update depends on where it was sold.

It might be possible to change the firmware by yourself using 3:rd party tools but it's not something i would recommend and such actions may void your warranty. If you still want to do that i recommend that you check http://talk.sonymobile.com/t5/Android-development/bd-p/22051

I took the liberty of moving your post into your existing thread since it's related.