topic Re: Restore pre-loaded diagnostic application for Sony Tablet Z2. in Tablets

Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Thu, 22 Jan 2015 13:16:43 GMT

Greetings to all! Somebody can help me?

I have casually removed pre-loaded diagnostic app for Xperia tablet Z2.

How I can restore this application?

I received last firmware update (23.0.1.A.0.167) for Xperia tablet Z2, but nothing happened.

App from market is not the same that was pre-loaded. In the market “Xperia Diagnostics”– v.1.02.47,

but pre-loaded was v.2.

Thank you.

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

Phy — Thu, 22 Jan 2015 17:04:46 GMT

you have two options, 1. use the xperia diagnostics app from the playstore or 2. factory reset the tablet with PC Companion

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

Uliwooly — Thu, 22 Jan 2015 17:05:24 GMT

Are you certain that you removed the preloaded app? have you rooted your device?

Settings > about phone > Diagnostics

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

Phy — Thu, 22 Jan 2015 17:07:01 GMT

If you want to use PC Companion
@Uliwooly has posted this before

PC Companion (PCC)
http://support.sonymobile.com/gb/tools/pc-companion/

Bridge (for Mac)
http://support.sonymobile.com/gb/tools/bridge-for-mac/

Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Thu, 22 Jan 2015 17:43:12 GMT

Thank you.

App from market is not the same that was pre-loaded. In the market “Xperia Diagnostics”– v.1.02.47,

but pre-loaded was v.2.

If I use factory reset, I will lost all updates.

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Thu, 22 Jan 2015 17:55:50 GMT

Unfortunately so. I have removed it by the app named "ProcessManager".

I have not rooted my device.

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Thu, 22 Jan 2015 18:04:15 GMT

Thank you.
If I use factory reset, I will lost all updates.

PC Companion does not keep system apps.

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

Uliwooly — Thu, 22 Jan 2015 18:41:43 GMT

You will have to re-download all apps and updates

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Thu, 22 Jan 2015 20:26:45 GMT

Thanks for advice, but I think this app "Diagnostics" is useful, but basically it is possible and to manage without it.

Too many time to reload all apps.

I think what probably to use apps "Diagnostics" and "Elixir2" from a market.

Sony promises updating Android 5.0 Lollipop for tablet. It is possible to wait.

I mean that with last firmware update we have app "Tools" with

Sony's "Back up & restore". May be something else will be.

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

Uliwooly — Thu, 22 Jan 2015 21:59:08 GMT

We'll have to wait and see regarding lollipop

Re: Restore pre-loaded diagnostic application for Sony Tablet Z2.

msisim1 — Fri, 23 Jan 2015 17:56:30 GMT

Solution of a problem.

If someone has removed the preloaded applications it can be restored.

App "Total Commander" is required.
Path: ../etc/product/applications/.
In this folder there are next apps - "diagnostics", "dropbox", "facebook",
"officesuitepro" and some more.

Good luck!