topic Vaio VGN-FE11H sound problem in PCs & Accessories

Vaio VGN-FE11H sound problem

cupidkhan — Tue, 01 Dec 2009 22:32:13 GMT

hi,
i have recovery cd of my laptop, i have installed xp through my recovery cd..everything seems fine..except my audio...i have remove the driver from device manager and try to reinstall it, its giving me messeage "Device object not found",I have installed all the updates from microsoft as well..i have checked all the thread on google, but could't find the solution or you can say i found so many solutions but nothing is working for me..can you help me i really appriciate.

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

itbroker — Wed, 02 Dec 2009 08:04:14 GMT

Welcome to ClubVaio CupidKhan,

You will found all original Preinstalled Drivers and Utilities, here

Please, don't forget...

How to install High Definition audio driver after Windows XP setup

1. You must first install the Microsoft's KB835221 hotfix
2. Install the audio driver for your sound device

After download, unzip the file and search the Audio folder.

or maybe you can use VAIO Recovery Center to Reinstall specific drivers

Please, let me know about any further question...

Re: Vaio VGN-FE11H sound problem

rich912 — Wed, 02 Dec 2009 08:09:14 GMT

Hi Kash,

Before installing the audio drivers you need to install the Universal Audio Architecture (UAA) High Definition Audio class driver.

If you Google KB835221 you will find further information and downloads.

EDIT: I have deleted your duplicate post.

Re: Vaio VGN-FE11H sound problem

cupidkhan — Wed, 02 Dec 2009 15:21:43 GMT

HI,

Thanks for your quick reply..i did exactly what you said. i have installed the patch first and then audio drivers.but whenever i try to install drivers its giving me message "Device Object not present,restart the system and run setup again"
Please tell me what other actions i can take..

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Wed, 02 Dec 2009 17:30:44 GMT

Hi Kash,

I am still almost certain that this is a Universal Audio Architecture (UAA) High Definition Audio class driver problem.

Which XP Service Pack do you have installed and what audio hardware, e.g. Sigmatel, Realtek...?

Re: Vaio VGN-FE11H sound problem

cupidkhan — Wed, 02 Dec 2009 19:54:11 GMT

Hi Rich,
Yeh i have tried to install Universal Audio Architecture (UAA) on service pack 2, but now i have service pack 3, and i have sigmatel sound card. I have removed everything and installed everthing again according to your instructions. but no result...i think its not detecting my card beacause i can't hear any sound when i turn on my computer.i have tried even vaio recovery center.

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Thu, 03 Dec 2009 09:02:16 GMT

Hi Kash,

Did you install The KB888111 Universal Audio Architecture (UAA) High Definition Audio class driver version 1.0a for Windows XP or KB835221 (which is meant for SP1 only).

As far as I am aware KB888111 is included with SP3.

Can you let us know of any error messages against the Audio Device in Device Manager?

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 11:00:29 GMT

Hi Rich,

Yes i have installed both the updates.There is no error in device manager.These are under the SOUND VIDEO AND GAME CONTROLLERS
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs

But there is no sigmatel drivers..when i try to install the drivers its giving me error.
"Device Object not present,restart the system and run setup again"

Thanks

Kash

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 13:31:32 GMT

Hi
i am attaching my setupapi.log..where you can see the message.
#E151 Coinstaller 1 of 1 failed. Error 31: A device attached to the system is not functioning.

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Thu, 03 Dec 2009 13:34:55 GMT

Hi Kash,

As the device is not listed in Device Manager I am afraid that I am running out of ideas. I am wondering whether there was a glitch when you carried out the recovery that a further recovery may rectify...

You could have a look in Control Panel -> Add/Remove Programs and look for Sigmatel and High Definition Audio driver Package - KB888111. If these are listed then remove them and reboot.

If you have a Registry cleaner you could also try running it.

Is the sound card then recognised?

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 14:12:08 GMT

Hi,

I have removed the Sigmatel and High Definition Audio driver Package from Add Remove Programs,i did try registry cleaner. Rebooted the computer but to no avail.
not detecting my sound card.
i have check other threads on google.so many people out there having the same problem..but there is no fix solution for this..i have tried each solution..but no result.. i have formatted my harddrive and reinstall windows 5,6 times but still no result.
Any idea please let me know

Thanks

Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Thu, 03 Dec 2009 15:07:19 GMT

Hi Kash,

You could check your BIOS settings to see whether there is an option to enable/disable on board sound.

But at this stage I think you need to rule out a hardware failure.

One way would be to download Ubuntu 9.10 ISO and then burn the image to CD. This can then be run as a ‘Live’ CD without any changes being made to your Windows operating system.

Ubuntu includes most necessary drivers, so if sound works with this at least you know it is a driver problem.

https://help.ubuntu.com/community/LiveCD

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 16:39:44 GMT

Hi ,

i have checked my bios there is no option to enable/disable on board sound.i have checked with Ubuntu 9.10 operating system but there is no sound over there as well. if its the hardware failure , what is the solution ? is it possibe that it is related to hard drive bad sectors ?

Thanks

Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Thu, 03 Dec 2009 18:55:22 GMT

Hi Kash,

There being to option to enable/disable on board sound is not a surprise as most advanced BIOS features are disabled by Sony.

The fact that there is no sound using Ubuntu is not good news and it is almost certainly not defective hard drive sectors. The Ubuntu Live CD has eliminated that possibility.

The really bad news is that the sound chip is part of the motherboard and cannot economically be replaced.

However, the thing that puzzles me, if I have interpreted your posts correctly, is that the sound was working immediately before the recovery. This just seems too much of a coincidence...

One last thing that I would suggest is the BIOS upgrade that is available from the download section of Support (Click Support tab at the top of this page). No harm in installing all of the updates assuming that you have not done so already.

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 20:21:48 GMT

Hi,

Thanks for your help...i tell you exactly what happened. i have upgraded my windows xp to vista..sound was working fine on vista..i put my laptop on hibernate mode but when i turn it on there was no sound at all ...i have tried everything but no result..then i thought i should install the orignal xp which comes with the laptop,but after installation problem remains same..NO SOUND...
yes i already upgraded my bios but it would't help me out.
but it is strange that how come suddenly my sound chip is damaged.

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Thu, 03 Dec 2009 21:45:00 GMT

Hi Kash,

Without proper hardware analysis it is difficult to give a definitive diagnosis but I do now suspect that you have a hardware problem.

Your options are to ask Sony Support for a repair quotation or consult and independent repairer. I suspect that if the video chip is defective then the motherboard will need to be replaced and that will possibly cost more than a replacement notebook.

Re: Vaio VGN-FE11H sound problem

cupidkhan — Thu, 03 Dec 2009 22:09:24 GMT

Hi,

I think i will get the new one rather to repair. anyway thanks for your help. i really appriciate.i will post it here if i found any other solution..i hope so...

Thank you

Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Fri, 04 Dec 2009 12:05:13 GMT

Good luck with that Kash.

Another alternative would be an external USB sound card, but this will be of little use unless your notebook is mainly used in one location....

Re: Vaio VGN-FE11H sound problem

cupidkhan — Fri, 04 Dec 2009 22:11:55 GMT

Hi,

Last night i put my laptop on hibernate and when i turn it on,it suddenly detect my sound card and let me install the sigmatel drivers.STRANGE!!!! but i can't hear anything...i checked the device maganer and now there is sigmatel high definition codec there with the yellow sign of exclamation mark but when i restarted my computer i heard the sound where vaio logo comes up..but still there is no sound in windows...so i am really surprise what is happening.

Thanks
Kash

Re: Vaio VGN-FE11H sound problem

rich912 — Sat, 05 Dec 2009 08:23:17 GMT

Hi Kash,

That is strange but at least it is progress!

What error code is the device reporting?