topic Left Shift key.. in PCs & Accessories

Left Shift key..

Oempa — Sat, 05 Dec 2009 13:27:49 GMT

Hey all,

My left shift key of my vaio notebook aint working correct, it makes big letters, it enables sticky keys but it aint working when i press the shift key and one of the arrow keys to select text..

I can't seem to find the sony vaio vgn drivers for the keyboard..

The end key doesnt do anything, further, everything works.. anyone knows the problem or where to find latest drivers?

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 15:08:50 GMT

Hi Oempa and welcome.

There are no Sony drivers for the keyboard as it uses standard Windows system drivers.

Have you checked your settings in Control Panel -> Ease of Access Center -> Keyboard?

Re: Left Shift key..

Oempa — Sat, 05 Dec 2009 15:31:41 GMT

The funny thing is, i can make bigger letters, i can use it with the sticky buttons function but i can't select text.. it should be a setting somewhere.. arrgghh so frustrated

And i can't find anything in those options that could be usefull..

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 15:56:37 GMT

Which Vaio model do you have?

Re: Left Shift key..

Oempa — Sat, 05 Dec 2009 16:41:04 GMT

Sony Vaio NW21EF

In safe mode it still does not work, if i connect a external keyboard everything works.. how can it be a hardware failure if the shift key does everything except that function?

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 17:09:12 GMT

I was hoping that you had a model with a separate keypad and that it was a Num Lk problem.

However, just out of interest, try both Num Lk on and off to see whether that makes any difference.

Re: Left Shift key..

Oempa — Sat, 05 Dec 2009 17:21:05 GMT

Nope.. no changes.. can it be a register problem?

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 17:41:27 GMT

Hmmm, I must admit that I am stumped!

A Registry problem would normally only effect individual programmes. I assume that this is happening in all situations including trying to highlight text on this forum?

Re: Left Shift key..

Oempa — Sat, 05 Dec 2009 17:49:50 GMT

Yup, everywhere i go it doesnt work..

I am this close to just send the thing back and let them check the hardware.. but it sounds as a stupid software fault.. i am stumped to 😞

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 18:45:10 GMT

Hi Oempa,

I suggest that you contact Support and explain the problem and the trouble shooting that you have already carried out.

Hopefully they may know of a solution but my guess is that they will ask that you carry out a complete system restore (back to factory settings) before considering a collection...

Re: Left Shift key..

Oempa — Sat, 05 Dec 2009 19:38:09 GMT

I already did a hd format and reinstall from rescue discs i made when i bought the computer.. think the fault is in there somewhere.. I contacted support

Re: Left Shift key..

rich912 — Sat, 05 Dec 2009 20:19:44 GMT

I already did a hd format and reinstall from rescue discs i made when i bought the computer..

In that case it is almost certainly not a software problem. Please let us know how things progress with support.