topic Re: Contacts not syncing / missing in Z Series

Contacts not syncing / missing

Techwreckie — Fri, 02 Jun 2017 13:41:30 GMT

Hi.

I have a Z3 compact which has recently started 'losing' the contacts on the phone - so there are none showing. It would stay like this for while, then they'd magically all come back... Now they've disappeared and they don't seem to be coming back.

The sync seems to be working OK and there are no error messages - and the contacts seeem to be OK in my Google and Outlook accounts...

Anyone got a fix that's worked?

Thanks

Re: Contacts not syncing / missing

Techwreckie — Mon, 12 Jun 2017 08:42:32 GMT

Not had any replies to this... Is there anyone from Sony tech support on these forums, or do they rely on the input, goodwill and experience of other users?

Thanks

Re: Contacts not syncing / missing

NikiNaks — Mon, 22 Jan 2018 11:29:28 GMT

I am having the same issue - did you ever get an answer? Thanks

Re: Contacts not syncing / missing

Rhydz — Mon, 22 Jan 2018 14:02:53 GMT

Are you sure that there is no filter active (this happened to me once - still don't know why because I didn't know at the time that I could filter contacts....

In contacts, select the three dots menu at the top right and then select Filter.

At the bottom, select "Local Contacts" which should expand the list and make sure they are all selected.

Re: Contacts not syncing / missing

NikiNaks — Mon, 22 Jan 2018 14:04:41 GMT

No, I've checked and there are no filters on!

Re: Contacts not syncing / missing

paulomatos — Fri, 14 Dec 2018 23:06:36 GMT

Having the same problem. Some contacts appear, other don't (despite they are at Google contacts.

Re: Contacts not syncing / missing

Imran7861 — Mon, 25 Feb 2019 12:34:19 GMT

Check your disable apps if disable google contact sync app file then change to enable then import contacts from your google acount.