topic Re: Problem with Messenger Stickers (Z5 Compact) in Z Series

Problem with Messenger Stickers (Z5 Compact)

_Oggy_1 — Sat, 27 Feb 2016 00:07:13 GMT

Hi there, I have Z5 compact for 2 months and generally I am very satisfied. However I have a small problem with messenger.

I can't read some stickers that I send or I receive from a friend. I make many refreshes or even restart but i cannot read them. (In my desktop I can see them normally). The situation is like that:

Any Ideas?????

Thanks in advance.

Re: Problem with Messenger Stickers (Z5 Compact)

Uliwooly — Sat, 27 Feb 2016 00:12:48 GMT

@_Oggy_

which app are you using? could you upload the pictures to box or dropbox or drive and post the link here as I can't see them until they are approved by a moderator.

Re: Problem with Messenger Stickers (Z5 Compact)

_Oggy_1 — Sat, 27 Feb 2016 00:30:13 GMT

Of course Uliwooly. And thanks for your answer. I always use the official messenger application.

The images:

http://postimg.org/image/svj2efxc7/

http://postimg.org/image/s4qc8nuyv/

From a cross check that I did now from my desktop, I realized that I cannot read moving stickers (eg. moving Minions or moving Biscuit) but not all of moving stickers. Some moving stickers I can see them normally....

Re: Problem with Messenger Stickers (Z5 Compact)

Uliwooly — Sat, 27 Feb 2016 00:33:47 GMT

@_Oggy_

Ok so its the Facebook messenger, there's not much to suggest here, you can try this

settings > apps > all > messenger > clear data > restart the phone > check again

but you might have to contact the app developers (facebook regarding this)

Email android-support@fb.com

Re: Problem with Messenger Stickers (Z5 Compact)

_Oggy_1 — Sat, 27 Feb 2016 00:43:05 GMT

Oh yes Uliwooly!! It worked!! I can't understand why, but it worked!

Thanks again for your time man

Best Greetings

Re: Problem with Messenger Stickers (Z5 Compact)

Uliwooly — Sat, 27 Feb 2016 00:46:58 GMT

@_Oggy_

Awesome, anytime

Re: Problem with Messenger Stickers (Z5 Compact)

WalkTheLineJohn — Sun, 06 Nov 2016 14:34:29 GMT

Thanks uliwooly I was searching for an answer to the same problem with stickers not showing. I did as you suggested , thanks a bunches for your knowledge ...it worked

Re: Problem with Messenger Stickers (Z5 Compact)

Lona87 — Sat, 23 Nov 2019 12:59:01 GMT

Thank youuu, this just helped me too!