topic Missing nothing in screen lock? in Z Series

Missing nothing in screen lock?

princ92 — Thu, 04 Jun 2015 11:20:12 GMT

Before update to lollipop I had nothing option in screen lock menu, but after i don't have, what the problem and can be solved?

Re: Missing nothing in screen lock?

Qatrium — Thu, 04 Jun 2015 11:24:05 GMT

- Settings -> Security -> Clear credentials.

Re: Missing nothing in screen lock?

princ92 — Thu, 04 Jun 2015 11:27:04 GMT

I can't use this option...

Re: Missing nothing in screen lock?

Hampus — Thu, 04 Jun 2015 13:09:05 GMT

Hi,

Have you used the user account functionality in Lollipop?

Re: Missing nothing in screen lock?

princ92 — Thu, 04 Jun 2015 13:12:58 GMT

Yes, i was tried this, but i am logged as owner.

Re: Missing nothing in screen lock?

_alexdon_ — Thu, 04 Jun 2015 13:16:04 GMT

I think only with a factory reset you will be able to select none.

Re: Missing nothing in screen lock?

Hampus — Thu, 04 Jun 2015 13:18:39 GMT

If you use another User or Guest account, the option to use None as a screen lock will not be available. This is according to the specification, and how Google has defined it.

You need to make a factory reset of your device to have the availability to use None as screen lock again. Note that, once you use another user again, this option will not be available.

Re: Missing nothing in screen lock?

_alexdon_ — Thu, 04 Jun 2015 13:23:57 GMT

One thing I want to mention: I remember using guest on my Z1 and I can select none. Could it be that by removing the guest this might work?

Re: Missing nothing in screen lock?

princ92 — Fri, 05 Jun 2015 00:40:20 GMT

I solved the problem. I disabled guest account then restart phone and works. thanks