topic Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0) in Z Series

wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Wed, 29 Apr 2015 09:01:18 GMT

here is a link to a video i took of the behavior. https://www.youtube.com/watch?v=pmrhhNz7AFo

after some random time, maybe 10 minutes maybe two hours, any devices connected to the phone hotspot will lose the connection and no device can see the hotspot anymore, even though the phone shows the hotspot as enabled

this is the dmesg output when this happens:

<3>[  821.076116] wlan: [5345:E :PE ] limDeleteStaContext: 118:  Deleting station: staId = 3, reasonCode = 2
<3>[  821.085966] wlan: [5345:E :SME] csrRoamCheckForLinkStatusChange: 9530: DISASSOCIATION Indication from MAC for session 0
<3>[  821.086099] wlan: [5345:E :SME] csrRoamCheckForLinkStatusChange: 9533: DISASSOCIATION from peer =00:eb:2d:fa:f6:64  reason = 505 status = 505
<3>[  821.091929] wlan: [5345:E :PE ] __limProcessSmeDisassocCnf: 2744: received DISASSOC_CNF for a STA that does not have context, addr= 00:eb:2d:fa:f6:64"

sometimes, disabling and reenabling the access point on the phone resumes hotspot functionality (other devices see the hotspot and connect to it)

other times, what happens is what you see in the video

it happens in all versions i have tried on the phone, 4.4 and 5.0

bluetooth disabled, wifi scanning when wifi off disabled, background data queueing disabled

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Wed, 29 Apr 2015 12:38:10 GMT

i have more info

since the logfile is too large for this message board

here is the link to a pastebin of it: raw text, pastebin site text

please put it to good use

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

Rickard — Wed, 29 Apr 2015 15:45:13 GMT

Sorry to hear that you have issues with using hotspot.

It's not something an issue i'm familiar with but i've forwarded your logs internally to see if i can find more information.

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Wed, 29 Apr 2015 16:27:34 GMT

it is very important to give them ALL the logs i have put here and on pastebin and tell them to contact me for any more info

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Tue, 26 May 2015 14:19:10 GMT

@Rickard update, please. What did the programmers say? Did they see the logs?

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

Rickard — Tue, 26 May 2015 14:40:05 GMT

I don't have any response yet i'm afraid.

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Tue, 26 May 2015 20:08:53 GMT

@Rickard here is a more detailed error dump, please use it to your best knowledge

http://pastebin.com/raw.php?i=yYMMmZF0

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

Rickard — Fri, 29 May 2015 09:24:12 GMT

Could you please let me know which build number you have, which operator you're using and the customization version you have in your phone? To check customization version, dial *#*#7378423#*#* and select Service info -> Software info.

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Fri, 29 May 2015 18:16:54 GMT

my operator is wind greece ("WIND GR")

1278-9222-R1D

however: these are not what i was using one month ago.

back then i was using the first ever public official release 5.0 for the z ultra, i think it was nordic

don't think it matters much, i'm positive whatever caused the problem still exists

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

Rickard — Mon, 15 Jun 2015 11:28:09 GMT

Based on what our developers can see in your logs, we believe we have found the cause of the issue you're seeing and it will be fixed in the next software update.

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

toothpaste — Mon, 15 Jun 2015 11:44:12 GMT

good to hear.

i'm glad the information i provided was helpful.

Re: wifi hotspot misbehaving (NOT the same as the recent problem appearing only in 5.0)

Rickard — Mon, 15 Jun 2015 11:49:39 GMT

Yes, thanks! The logs were very helpful.