topic does not lock the screen in Z Series

does not lock the screen

VinZik — Thu, 23 Apr 2015 14:27:13 GMT

Hi!

I've updated to 5.0.2 on Z1c from 4.4.4. And i've noticed a bug. When i block my phone by the lock button - the screen is locked, but some secods it remains active. I made such a conclusion that's why. If you press the lock button (the screen is off - all is good), and after split a second i swipe my finger from the corner of the screen in the center (for example, i want turn on camera from the lock screen). Then later, when i unlock the screen - camera is still running.. The same thing is during the conversation .. The screen is locked when the phone is next to your ear, but if at this moment tap in a place where, for example, should be speakerphone button - turn on the speakerphone .. Or interrupted conversation ..

Have someone with that? Is there any way to solve this problem? On 4.4.4 all was good.

I apologize if this has already been discussed - not found. This problem is discussed on xda and 4pda. But there is no solution. Sorry for my english..

Re: does not lock the screen

_alexdon_ — Thu, 23 Apr 2015 14:37:48 GMT

Have you checked if the same occurs in safe mode?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

So if you lock the screen and unlock it,what was running before is still running?

Re: does not lock the screen

VinZik — Thu, 23 Apr 2015 14:53:47 GMT

Thank you for answer!

There is the same bug in safe mode.

It doesn't metter what was running before. For example i've just turned on my phone or closed all apps..

This problem have all users Sony Z1c i've asked. And this problem came with Sony firmware on this phone model. On custom firmware on z1c - there is no such bugs. And on Z2 there is no problem...

Re: does not lock the screen

_alexdon_ — Thu, 23 Apr 2015 15:12:03 GMT

Can you take a look @Rickard ?

Re: does not lock the screen

dgustav — Thu, 23 Apr 2015 17:52:46 GMT

Nice info

Re: does not lock the screen

VinZik — Fri, 24 Apr 2015 13:13:40 GMT

Do I understand correctly, that i've to wait for an answer?

If you need more information, let me know... Thank you!

Re: does not lock the screen

_alexdon_ — Fri, 24 Apr 2015 18:13:38 GMT

He will reply,most probably after the weekend. They are busy,all the staff members.

Re: does not lock the screen

VinZik — Tue, 05 May 2015 13:20:04 GMT

hello again!

Any news?

Re: does not lock the screen

Rickard — Wed, 06 May 2015 08:03:55 GMT

It's not something i'm familar with but i will forward it internally for investigation. Could you please send me a PM with the IMEI of your phone and the build number? You can find these under Settings -> About phone and Settings -> About phone -> Status.

Re: does not lock the screen

VinZik — Thu, 07 May 2015 13:12:44 GMT

Hi!

Thank you for your answer!

Done.

Re: does not lock the screen

Rickard — Wed, 03 Jun 2015 07:51:30 GMT

We have found the cause for this issue and it will be fixed in an upcoming software update.