topic Overheat control data hogger. in Z Series

Overheat control data hogger.

rothnroller — Sat, 15 Jun 2013 18:50:32 GMT

Hi there,

Is anyone elase finding that overheat control is a data hogger?

My Onavo App Watch is telling me that my Z has used 218 Mb so far in the last 7 days, which is massive.

What does this app do?

Can i just restrict this app to wifi?

Re: Overheat control data hogger.

Kahuna — Sat, 15 Jun 2013 19:31:30 GMT

maybe it sends data to sony about the condition of the Z, but this much is extreme

Re: Overheat control data hogger.

JakeSully — Sat, 15 Jun 2013 20:02:38 GMT

i think you might have background apps runing as services such as facebook, chat apps and much more and they eat internet resources as service so i dont think Onavo App could of eaten 218mb in 7 days alone.

Re: Overheat control data hogger.

rothnroller — Sat, 15 Jun 2013 21:28:05 GMT

Thank you both for replying.

I should clarify that OnavoApp Watch is reporting that the Overheat Control app has used 218 MB in 7 days.

What does this app do?

Can i just restrict this app to wifi?

Re: Overheat control data hogger.

Kahuna — Sat, 15 Jun 2013 21:37:53 GMT

i would try it to set it to wlan only.

have you any antivirus software on your device?

this amount of traffic is suspicious

Re: Overheat control data hogger.

rothnroller — Sat, 15 Jun 2013 21:43:24 GMT

I will try to restrict it to wifi using Onavo.

I have Lookout antivirus on my phone.

Re: Overheat control data hogger.

rothnroller — Wed, 26 Jun 2013 07:35:43 GMT

I have subsequently contacted Sony about this as the overheat control has now used 650MB of data this month.

this is what they told me:

Thank you for contacting the Sony Xperia support centre.

With regards to your email about the Overheat control application on your Sony Xperia Z.

There is no reason for the Overheat application to use any data on your handset, however, it is associated with other applications which may use the data such as:

1. The download agent
2. Google back up transport
3. Update services
4. Android system

The Overheat application may show within the Data Usage list if one of the above applications has used Data. You can force close the Overheat application however, if you device was to get too hot then the unit would not turn off, whereas with the application running should the phone overheat it would turn off.

We hope this helps.

Thank you for contacting the Sony Xperia support centre.

We can advise that the "Overheat Control" application on the Sony Xperia Z, when found within the Data Management application, governs more functions that just the heat control.

As the Overheat Control application itself does not use data then it will be these services (listed in the previous email) which are using the data allowance, they just appear under this application's header within the Data Usage application.

It is not possible to restrict the Overheat Control application to WIFI only as this application directly does not use data itself.

We apologise for any inconvenience caused.

-------------------

These answers are not very helpful, as they don't tell me how to solve the problem.

Can anyone tell me how to stop it burning so much data as its killing my data plan?

Thanks.

Re: Overheat control data hogger.

rothnroller — Tue, 06 Aug 2013 19:23:21 GMT

Hi All

I had restricted Overheat Control to wifi only using Onavo to manage the problem, although it was stil cugging through data.

However, Onavo has recently updated and so its no longer possible to use this app to restrict Overheat Control to wifi only.

Onavo is telling me that OverHEAT CONTRoL HAS USED 986 mb in the last month.

Can anyone help me as there is clearly a problem?:smileyangry:

Re: Overheat control data hogger.

Uliwooly — Tue, 06 Aug 2013 19:25:28 GMT

can you post screenshots?

also go to

settings > data usage > and take screenshots of the whole list

Re: Overheat control data hogger.

rothnroller — Tue, 06 Aug 2013 19:54:58 GMT

here they are. Any ideas?

Re: Overheat control data hogger.

Uliwooly — Tue, 06 Aug 2013 20:01:24 GMT

it seems that it only used up that data while on wifi

also you do NOT need that app "Onavo Extend" a bit ironic that you are trying to save your data and it used up 100MB, if you don't apps to use as much data > tap on an app (on that list) and disable background data usage.

also other apps to stay away from

taskillers

task managers

antivirus

ram apps

battery apps

booster apps

you do NOT need those apps, they will create issues, drain your battery and sometimes use up your data.

Re: Overheat control data hogger.

rothnroller — Tue, 06 Aug 2013 20:07:09 GMT

thanks for looking.

I do have Lookout antivirus, but i don't use any of the other problem apps you have identified.

Howver the Overheat control has used almost all of the 615 MB of my data plan this month.

do you know if there is a way to restict it to wifi?

Thanks for your help?

Re: Overheat control data hogger.

Uliwooly — Tue, 06 Aug 2013 20:21:38 GMT

i can't see that on those screenshots, do you see the white marks on the graph , can you move the left side to the beggining of the graph, that will show the real data usage

Re: Overheat control data hogger.

rothnroller — Tue, 06 Aug 2013 20:41:04 GMT

Does this screenshot help? It shows the bulk of the data is mobile data...

Re: Overheat control data hogger.

Uliwooly — Tue, 06 Aug 2013 21:03:37 GMT

it'll be easier if you follow my advice

settings > data usage > on the graph move the left white bar all the way to the left (beggining of the graph (0,0) )

Re: Overheat control data hogger.

rothnroller — Wed, 07 Aug 2013 10:11:18 GMT

Hello again.

I've followed your instructions:

Re: Overheat control data hogger.

Uliwooly — Thu, 08 Aug 2013 21:01:10 GMT

the problem is that app Onavo Extend, uninstall it asap

Re: Overheat control data hogger.

JakeSully — Fri, 09 Aug 2013 20:29:03 GMT

ah a feeling it was the Onavo App of his eating most of Data usage

Re: Overheat control data hogger.

rothnroller — Sat, 10 Aug 2013 12:09:56 GMT

thank you for your advice.:smileyhappy:

I have turned off its ability to work in the background and will see what happens.

Re: Overheat control data hogger.

Zigz — Sun, 10 Nov 2013 22:59:47 GMT

It just seems really dubvious, why would an app that gives the impression that disabling it would potentially damage the phone, have such a ridiculous amount of permissions?
Why is thus app doing other things?