topic Re: Xperia Z5 Premium internet switches itself off despite being used. in Z Series

Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Tue, 19 Dec 2017 21:10:54 GMT

Xperia Z5 Premium internet switches itself off despite being used.

Re: Xperia Z5 Premium internet switches itself off despite being used.

ChloeS — Tue, 19 Dec 2017 23:41:48 GMT

Hi @Jonnymac

Can you please elaborate?

Is it mobile data or Wifi that is switching itself off?

Let me know

Re: Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Tue, 19 Dec 2017 23:57:50 GMT

My xperia z5 premium turns off the internet without any prompting from me. This happens whilst I am using the internet for instance streaming Sonos music. It is very frustrating.

Re: Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Wed, 20 Dec 2017 00:00:43 GMT

The wireless connection to my home internet is supposed to automatically on. But the phone continues to switch off the connection leaving me reliant on mobile data.

Re: Xperia Z5 Premium internet switches itself off despite being used.

NeoBeum — Wed, 20 Dec 2017 00:39:53 GMT

Is it set to never sleep? And wifi added to battery optimisation?

Re: Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Wed, 20 Dec 2017 15:32:25 GMT

There are no limtations set on the internet use, sleep or otherwise. It is a glitch not a phone setting as I have checked and rechecked all the settings. I have factory reset and nothing changes.

Re: Xperia Z5 Premium internet switches itself off despite being used.

NeoBeum — Thu, 21 Dec 2017 01:30:32 GMT

Checked router settings? Is there any ios or Apple devices on the network?

Re: Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Wed, 27 Dec 2017 01:14:41 GMT

Himy WiFi keeps turnning itself off.

Re: Xperia Z5 Premium internet switches itself off despite being used.

Jonnymac — Wed, 27 Dec 2017 01:17:39 GMT

There are only android and my windows computer on. They have never interfered before. My router has a permanent monitor to keep it switched on.