topic Re: Xperia backup in XZ Series

Xperia backup

Andy2019 — Tue, 18 Jun 2019 08:29:02 GMT

I do not have an "Xperia backup" section showing in my system settings menu on my new XZ3. I used to have Xperia backup enabled on my XZ1. Any ideas how to get this feature on the XZ3?

Re: Xperia backup

Jonas — Tue, 18 Jun 2019 09:48:38 GMT

Hi @Andy2019, welcome to our forum!

The Xperia backup and restore feature was discontinued with the release of the Xperia XZ3, that is why it's not available in your device.

You can still use Xperia Companion on a computer to backup your data, or use the inbuilt Google backup that is found in Settings > System > Advanced > Backup.

I hope that answers your question!

Re: Xperia backup

Andy2019 — Tue, 18 Jun 2019 11:51:55 GMT

Thank you for your help

Re: Xperia backup

Jonas — Thu, 20 Jun 2019 09:17:50 GMT

@Andy2019, you're very welcome!

Let me know if there is anything else and have a fantastic Thursday!

Re: Xperia backup

Oclair — Mon, 21 Oct 2019 19:45:39 GMT

Sony has removed the function to backup my XZ3 from the Companion app in favor to the only backup option giving Google cloud my private data.

This is outrageous, we pay for this hardware.

Re: Xperia backup

Jonas — Thu, 24 Oct 2019 11:56:16 GMT

Hi @Oclair,

When you try to backup using Xperia Companion, what does it say? It should only be the 2019 models that can't use Xperia Companion to backup and restore data, the Xperia XZ3 should still be able to do so.

Thank you!

Re: Xperia backup

Strampke — Sun, 27 Oct 2019 16:14:19 GMT

In settings->system->advanced you will find good old Xperia Transfer Mobile.