https://community.sony.ee/t5/xperia-archive/support-zone-software-update-problem/m-p/2838375#M73385 <HTML><HEAD></HEAD><BODY><P>Hi, when I launch PC Companion it says at the top a new update is available. When I click it a window pops up with an option to update. When I click that, it brings me to a blank screen with the quick launch area at the top. The same thing happens if I click start under support zone.</P><P></P><P>Windows XP/Arc.</P></BODY></HTML> Tue, 23 Aug 2011 20:56:29 GMT 2011-08-23T20:56:29Z https://community.sony.ee/t5/xperia-archive/support-zone-software-update-problem/m-p/2838375#M73385 <HTML><HEAD></HEAD><BODY><P>Hi, when I launch PC Companion it says at the top a new update is available. When I click it a window pops up with an option to update. When I click that, it brings me to a blank screen with the quick launch area at the top. The same thing happens if I click start under support zone.</P><P></P><P>Windows XP/Arc.</P></BODY></HTML> Tue, 23 Aug 2011 20:56:29 GMT https://community.sony.ee/t5/xperia-archive/support-zone-software-update-problem/m-p/2838375#M73385 2011-08-23T20:56:29Z https://community.sony.ee/t5/xperia-archive/support-zone-software-update-problem/m-p/2838376#M73386 <HTML><HEAD></HEAD><BODY><P>Hi there,</P><P></P><P><SPAN>If you want to update the phone could I suggest that you try using Sony Ericsson Update service instead? </SPAN><A class="jive-link-external-small" href="http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe" rel="nofollow noopener noreferrer">http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe</A><SPAN> </SPAN></P></BODY></HTML> Tue, 23 Aug 2011 20:58:04 GMT https://community.sony.ee/t5/xperia-archive/support-zone-software-update-problem/m-p/2838376#M73386 KrazyD 2011-08-23T20:58:04Z