https://community.sony.ee/t5/xperia-archive/software-download-using-update-service/m-p/2816521#M53537 <HTML><HEAD></HEAD><BODY><P>You should let go of the C button as soon as the phone is recognised.If the problem persists, try deleting and re-installing the update service application.</P><P>You can also try using a different USB port, USB cable or even a different PC.</P></BODY></HTML> Mon, 28 Feb 2011 22:12:26 GMT Dr_Chris 2011-02-28T22:12:26Z https://community.sony.ee/t5/xperia-archive/software-download-using-update-service/m-p/2816520#M53536 <HTML><HEAD></HEAD><BODY><P>Hi, I am having real problems trying to download new software to my W800i using the Update Service.</P><P>I connect my phone as instructed.</P><P>The problem is that how long are you supposed to hold down the 'C' Button when connecting the USB Cable?</P><P>I hold the button down the phone appears to connect OK.</P><P>(ie.It lights up and the PC screen shows checking existing software but then it appears to lock up the PC.</P><P>I have held the 'C' button down for at least 15 mins. but still shows checking software and as stated above the </P><P>PC locks up.</P><P>I have to reboot the PC to get rid of the lock up!</P><P>Any suggestions appreciated as this annoying having now tried at least 6 times to download new software.</P></BODY></HTML> Mon, 28 Feb 2011 19:39:36 GMT https://community.sony.ee/t5/xperia-archive/software-download-using-update-service/m-p/2816520#M53536 2011-02-28T19:39:36Z https://community.sony.ee/t5/xperia-archive/software-download-using-update-service/m-p/2816521#M53537 <HTML><HEAD></HEAD><BODY><P>You should let go of the C button as soon as the phone is recognised.If the problem persists, try deleting and re-installing the update service application.</P><P>You can also try using a different USB port, USB cable or even a different PC.</P></BODY></HTML> Mon, 28 Feb 2011 22:12:26 GMT https://community.sony.ee/t5/xperia-archive/software-download-using-update-service/m-p/2816521#M53537 Dr_Chris 2011-02-28T22:12:26Z