topic Re: Touchscreen malfunction while press/hold to record. in XPERIA archive

Touchscreen malfunction while press/hold to record.

Leynad — Mon, 12 Oct 2015 12:47:28 GMT

When i press and hold the screen to record a voicemessage or a video in for instansce whatsapp or snapchat or facebook messenger - then it often "cuts off" after a few seconds. Very annoying. I often have to try and record the same message many many times before it finally works. Is the screen really so sensitive and unstable? Anyone else have this problem?

Re: Touchscreen malfunction while press/hold to record.

Slasherx2 — Wed, 14 Oct 2015 20:38:57 GMT

I have this problem as well. I am trying to get a refund at the moment due to other problems with this phone.

Re: Touchscreen malfunction while press/hold to record.

Uliwooly — Wed, 14 Oct 2015 21:28:26 GMT

@Leynad

Does your phone has a protective film? you should contact the app developers regarding this issue.

Re: Touchscreen malfunction while press/hold to record.

Leynad — Wed, 14 Oct 2015 22:25:32 GMT

yes it has a protective film.

Do you mean the apps i mention - whatsapp, snapchat and facebook messenger? It can hardly be their fault? The problem is in the screen, not the apps!

Re: Touchscreen malfunction while press/hold to record.

Uliwooly — Wed, 14 Oct 2015 23:21:38 GMT

@Leynad

Remove the film > restart the phone > check again.

Re: Touchscreen malfunction while press/hold to record.

Leynad — Thu, 15 Oct 2015 20:26:38 GMT

removing the film did not help. The problem remains.

Re: Touchscreen malfunction while press/hold to record.

Uliwooly — Thu, 15 Oct 2015 20:39:00 GMT

@Leynad

Settings > about phone > diagnostics > test the phone.

Re: Touchscreen malfunction while press/hold to record.

Leynad — Tue, 20 Oct 2015 11:48:46 GMT

Did not help.