https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811198#M48647 <HTML><HEAD></HEAD><BODY><P>If you don't get the option to re-install the software with SEUS (this is the "install" option on the bottom right), then try phone repair via PC suite which will re-install the software.Alternatively, try a Master reset.</P></BODY></HTML> Wed, 23 Feb 2011 10:52:50 GMT Dr_Chris 2011-02-23T10:52:50Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811193#M48642 <HTML><HEAD></HEAD><BODY><P>Hi! Kindly explain why ERROR: 4002 APPEARS WHENEVER I GO TO:</P><P>ENTERTAINMENT&gt; GET IT! &gt; MESSGAING &gt; CHAT even if</P><P>I AM CONNECTED TO THE INTERNET. I wnat to make an Instant Messaging</P><P>in Facebook, too or Yahoo using ELM J10i2. Can I possibly do these?</P><P>Thanks for your support!</P></BODY></HTML> Mon, 21 Feb 2011 07:06:33 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811193#M48642 2011-02-21T07:06:33Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811194#M48643 <HTML><HEAD></HEAD><BODY><P><A href="http://manuals.sybase.com/onlinebooks/group-as/asg1250e/svrtsg/@Generic__BookTextView/39367;pt=39281/*" rel="nofollow noopener noreferrer">http://manuals.sybase.com/onlinebooks/group-as/asg1250e/svrtsg/@Generic__BookTextView/39367;pt=39281/*</A> This may explain why you're getting this error.</P></BODY></HTML> Mon, 21 Feb 2011 13:44:44 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811194#M48643 Dr_Chris 2011-02-21T13:44:44Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811195#M48644 <HTML><HEAD></HEAD><BODY><P>But, Dr. Chris... may I ask a help?</P><P>Please explain it to me in simplest way...</P><P>Thank you po...</P><P>and if ever that Error : 4002 exists,</P><P>does it mean that I won't be able to open the GET IT! in ENTERTAINMENT anymore?</P><P>IF THAT IS THE CASE, what's the use of it... i feel so sad about it...</P></BODY></HTML> Tue, 22 Feb 2011 06:02:46 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811195#M48644 2011-02-22T06:02:46Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811196#M48645 <HTML><HEAD></HEAD><BODY><P>Try running the SE update service on your phone and see if that gets rid of the error.</P></BODY></HTML> Tue, 22 Feb 2011 12:04:48 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811196#M48645 Dr_Chris 2011-02-22T12:04:48Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811197#M48646 <HTML><HEAD></HEAD><BODY><P>Dr. Chris, I tried SE Update Service recently...</P><P>Accordingly, SE said that I am using the latest...</P><P></P><P>bUT STILL, i AM experiencing ERROR: 4002</P><P>Any other suggestion, please...</P></BODY></HTML> Wed, 23 Feb 2011 06:20:54 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811197#M48646 2011-02-23T06:20:54Z https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811198#M48647 <HTML><HEAD></HEAD><BODY><P>If you don't get the option to re-install the software with SEUS (this is the "install" option on the bottom right), then try phone repair via PC suite which will re-install the software.Alternatively, try a Master reset.</P></BODY></HTML> Wed, 23 Feb 2011 10:52:50 GMT https://community.sony.ee/t5/xperia-archive/error-4002/m-p/2811198#M48647 Dr_Chris 2011-02-23T10:52:50Z