topic myXperia not work in XPERIA archive

myXperia not work

charlyes1926 — Sun, 14 Sep 2014 21:44:05 GMT

Hello,

I have a problem with 'my Xperia', I log in to http://myxperia.sonymobile.com/ with my account Google+, but the service can not find the device (z1 compact) on the map and does not emit sound. I enabled wifi and GPS on the device. What's the problem?

Re: myXperia not work

_alexdon_ — Sun, 14 Sep 2014 21:47:27 GMT

Enable high accuracy in the location settings.

Re: myXperia not work

gthemean — Mon, 15 Sep 2014 12:13:30 GMT

Stopped working for me also, cant wait for this contract to run out. This phone has been nothing but dissapointment followed by dissapointment.

Re: myXperia not work

Paul_1109 — Mon, 15 Sep 2014 12:53:33 GMT

Yep same here, myxperia can't locate my phone or sound alrm. location service set to high accuracy, another fail Sony...

Re: myXperia not work

_alexdon_ — Mon, 15 Sep 2014 12:54:57 GMT

Have you tried with mobile data too?

Re: myXperia not work

charlyes1926 — Tue, 16 Sep 2014 21:00:38 GMT

I enabled all, also mobile data

Re: myXperia not work

_alexdon_ — Tue, 16 Sep 2014 21:06:41 GMT

Clear data for myxperia app in settings-apps-all and check again.

Re: myXperia not work

charlyes1926 — Wed, 17 Sep 2014 18:36:48 GMT

nothing:smileysad:

Re: myXperia not work

_alexdon_ — Wed, 17 Sep 2014 22:47:37 GMT

Contact a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967