topic Re: Synchronisation error in XPERIA archive

Synchronisation error

Thu, 10 Feb 2011 13:56:20 GMT

I can't sunchronise my K800i with my PC or Mac. I get an error message: "Session failed. Invalid Server Response". This only started to happen when I updated the phone. I have used PC Suite to attempt synchronisdation and repair the phone; neither worked;indeed Phone Repair failed. I installed the Update Service, and updated the phone and tried again but nothing works. Can you help please?

Re: Synchronisation error

Dr_Chris — Thu, 10 Feb 2011 14:01:20 GMT

I suggest you try uninstalling and then re-installing PC suite and see if that works.

Re: Synchronisation error

Thu, 10 Feb 2011 16:02:11 GMT

Dear Dr Chris,

Thank you foryour suggestion. However, after doing as you said., the problem remains. Have you any other ideas please?

Ian

Re: Synchronisation error

Dr_Chris — Thu, 10 Feb 2011 16:14:59 GMT

You can try a Master reset and/or try using PC suite on a different PC.You can also try re-booting your PC with the phone connected in PC/Phone mode and switched on.