topic Re: Play Store Error 403 in XPERIA archive

[workaround] Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:13:45 GMT

Hi,

Since I did a factory reset, none of the apps that need an update will update!

I just get a 403 error from the Play store.

I've uninstalled them, wiped caches, everything possible....

What is up with this?

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:21:13 GMT

403 means forbidden access.Where are you from?Did you try to clear data for google play store and remove your google account?

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:25:07 GMT

I just completed a FULL wipe (DATA and internal SDCARD included) because of this and STILL I have apps that do not want to update. I have NEVER had this since I did a factory reset...

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:27:19 GMT

Really strange,you should contact google about this.

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:28:26 GMT

It's absolutely impossible to log any Play Store issues.

Please privide me with a place to to this because I just get stupid FAQs all the time...

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:30:49 GMT

Try here:

https://support.google.com/googleplay/digital-content/?hl=en#topic=3364260&contact=1

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:31:53 GMT

THAT is exactly the stupid FAQ I was referring to....

Just dead ends

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:36:04 GMT

I need an email address to contact someone...

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:37:31 GMT

If you login to your account,you can select apps as problem and after that you should have a button called email there.

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:38:55 GMT

Contacting each app's developer is NOT going to help...

The issue is at Google

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:42:08 GMT

googleplay-support@google.com

See if this email is good.

Re: Play Store Error 403

RedSkyRadiance — Sun, 20 Jul 2014 20:54:35 GMT

Just more dead ends!

Email auto-response just tell me to go to the stupid FAQ link mentioned earlier...

Re: Play Store Error 403

_alexdon_ — Sun, 20 Jul 2014 20:55:07 GMT

I am sorry,try with xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Play Store Error 403

RedSkyRadiance — Mon, 21 Jul 2014 04:20:10 GMT

Found a work-around:

Going to the Play Store on my Desktop PC and then "Installing" them (even if they are already installed), gets them to update on my phone...

Re: Play Store Error 403

_alexdon_ — Mon, 21 Jul 2014 08:15:33 GMT

It is a workaround but takes a lot more time.Contact a staff member about this:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967