topic Re: Some problems in Z2 in XPERIA archive

Some problems in Z2

Geiger — Sat, 19 Jul 2014 22:25:02 GMT

Hello, well I just bought z2 a week ago, not disappointed. Amazing smart, screen and appearance are gorgeous. But, as every phone, I found some bugs(?) that a software update could fix.

1- The proximity sensor stops working sometimes(no idea why), and it just back to normal when I reboot it. And while on calls/whatsapp, my cheek sometimes accidentally press something(and if is double tap issue, I won't turn off, since it is a good feature for me).

2- The front speakers sometimes cut the sound for the top speaker only, and it just comes to normal if I receive a notification. Then the volume increases a lot. And today I experiences a not so good thing, I was listening to music in earphones, then received a notification, the sound just bumped to the front speakers while still on the phones, loud as duck.

3- The Facebook and Facebook Messenger Apps doesn't allow me to record audio, when I try, it force closes and doesn't let me record audio in any app, neither on native recorder of z2( this one was a real pain)

4- My phone came with the smartband, so I'm using it a lot. But it seems the phone drains battery pretty fast, because smartband uses NFC,BLUETOOTH and GPS at once, I got, with low use (whatsapp,Facebook and browsing once in a while) 10 hours of battery usage, from 100 to 1. Is that normal?

5- My phone is the Brazilian version, which comes with the Digital television app, model D6543, I saw that the other variants of z2 have already 2 or 3 software updates. Will take too much time till arrive on our model? If we flash another's county updated room, we will lose the Digital TV app, which is pretty useful sometimes.

I guess that's the only problems I've found on z2, but still an awesome flagship, still not regret the price(high as **bleep** on Brazil).

Hope someone can explain it.

Cheers.

Re: Some problems in Z2

Geiger — Sat, 19 Jul 2014 22:29:04 GMT

PS: My English ain't perfect at all. So sorry if you find any grammar error

Re: Some problems in Z2

Uliwooly — Sat, 19 Jul 2014 22:29:17 GMT

It'll be easier for you to use the search bar (top right corner) you will find answers to those questions

you can test your phone with this app

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Do you have a protective case or protective film that might be near and/or covering the proximity sensor?

as for the facebook app, that's up to facebook not Sony and/or the voice/sound recorder app developer team.

if you are using NFC, Bluetooth, GPS and perhaps even data on, it is normal that your battery wont last that long.

Re: Some problems in Z2

Uliwooly — Sat, 19 Jul 2014 22:29:45 GMT

Your English is just fine, but you can use

translate.google.com

if you aren't sure

Re: Some problems in Z2

Geiger — Sat, 19 Jul 2014 22:55:32 GMT

I don't have any screen protector, my cellphone ain't even 1 week old. And the sensor stopped just once, but the other problem happens all the time.
About fb, I've reported it twice already. But it stops the device mic, even the native recorder doesn't work.
And, I've tested the phone without smartband today, turned off NFC, Bluetooth and GPS, the battery life was worse, 6 hours with that use (whatsapp and few other apps)
Tomorrow I'll post a pic with my battery usage.

Re: Some problems in Z2

Uliwooly — Sat, 19 Jul 2014 23:11:30 GMT

You should post the screenshots, again, keep in mind that if you are syncing emails, whatsapp, facebook, G+ and other apps, your battery will drain really fast

This might or might not help you

http://talk.sonymobile.com/t5/FAQ/Battery-time-and-enhancement-features/m-p/347874#U347874

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 00:47:49 GMT

I saw that post already, I do everything to save my battery life, since I use my smart a lot. But I got some friends with z1, and their battery pass easily 1 day of use. I guess it is the smartband and the lifelog app, but how about the other issues? Has anyone experienced that?

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 01:11:44 GMT

Just re-install the latest update, it does smooth things out

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 01:50:21 GMT

I did repair process, soft and hard reset, tried pcc and the SUS(can't remember the exact name, but it's from Sony) and still the same.

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 01:59:47 GMT

And you have tested the proximity sensor?

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 02:04:06 GMT

The problem of touch working on calls and whatsapp stills, but, as I said, or stopped working only once

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 02:50:34 GMT

if it has happened only once, don't worry about it, it could've been an app acting up

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 02:57:39 GMT

But what worries me are the other points, such as sound problems. As I said, I loved the phone in this first week, but the sound and others are really annoying me XD

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 03:03:24 GMT

the notification sound, it was a known issue that the notifications were going through the bottom loud speaker not both

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 03:03:52 GMT

http://www.xperiablog.net/2014/05/23/xperia-z2-mod-brings-stereo-speaker-support-for-calls-and-notifications/

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 03:11:55 GMT

But seriously, I'd keep my warranty and avoid further problems with my new z2, root would be my last option.

Re: Some problems in Z2

Uliwooly — Sun, 20 Jul 2014 03:20:54 GMT

You should contact Sony directly, if the notification its a deal breaker you should consider getting your money back and get a different brand.

Re: Some problems in Z2

a6rnh — Sun, 20 Jul 2014 09:05:06 GMT

What about the overheating camera?

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 13:10:40 GMT

Actually I hadn't this problem, yes, the device is pure glass, and, as many others, it will heat. That's normal and I could easily recording 4k video for 5 minutes yesterday and still took some pics.

Re: Some problems in Z2

Geiger — Sun, 20 Jul 2014 20:17:23 GMT

Anyone? I really doesn't want to send back to Sony.