topic Re: X2 collapses in XPERIA archive

X2 collapses

Tue, 08 Feb 2011 09:57:45 GMT

After updating the phone
never connect to the update service

currently operating system has collapsed

What can I do to connect to
please help

Re: X2 collapses

Josh — Tue, 08 Feb 2011 16:01:29 GMT

I would advice you to run the update service, if is up-to-date at the end it might give you an option to reinstall the software on the phone, do that and it should take care of your issue.

Re: X2 collapses

Wed, 09 Feb 2011 12:11:27 GMT

I updated the phone
After
after updating the phone
phone format, threw herself
after phone not connect to update service
after I installed a program to the phone
phone crashed
continually re-launching itself
What should I do now to not connect to update service

Re: X2 collapses

Wed, 09 Feb 2011 12:27:59 GMT

a friend of mine is using this phone more
After updated my friend phone
his phone to not connect to the update service
for its phone system not crashed
he can use

Re: X2 collapses

Josh — Wed, 09 Feb 2011 13:44:17 GMT

I'm sorry but let me try to clarify, do you mean that

You did the update? And After that you did a master reset? Or do you mean that the phone was not detected by the update service software?

Re: X2 collapses

Wed, 09 Feb 2011 16:29:31 GMT

briefly summarize
I updated the phone with update service
update service could not see the phone when I connect the phone again
Most of these problems and become X2 users

Re: X2 collapses

Josh — Wed, 09 Feb 2011 17:09:39 GMT

If I get this correctly, phone's software is basically dead and the update service right now won't detect the phone anymore. If so i would suggest to try either on a different computer, if still doesn't work the only advice would be get in contact with your local Sony Ericsson service center for possible warranty/repair options.

Re: X2 collapses

Thu, 10 Feb 2011 09:22:22 GMT

We brought this phone from abroad, you do not here this phone
Here, I ask the service but can not get any information
If you make a new update service
make version of the software update service, putting it two Xperia x2 version
my need to repair the phone software
Is not no other way to repair the software? outside the update service.

Re: X2 collapses

Josh — Thu, 10 Feb 2011 13:31:29 GMT

If the update service doesn't do the trick then the option would be send the phone in to the repair center, here try this list to find the appropriate number for a local repair center http://www.sonyericsson.com/cws/corporate/common/contact/phonelist or this http://www.sonyericsson.com/cws/corporate/common/contact

Re: X2 collapses

Thu, 10 Feb 2011 15:09:17 GMT

Thank you for your interest