topic Re: Phone sudden shut down in XPERIA archive https://community.sony.ee/t5/xperia-archive/phone-sudden-shut-down/m-p/3099106#M285262 <HTML><HEAD></HEAD><BODY><P>Hi there,</P><P></P><P><SPAN style="font-size: 10pt;">Try to remove the back cover from the phone and press and hold the OFF button for a few seconds with a pen or similar. Then try to start your phone again. </SPAN></P><P></P><P>If the problem persist I suggest that you try to repair the phone software using PC Companion: </P><P></P><P><A class="loading active_link" href="http://www.sonymobile.com/update" title="http://www.sonymobile.com/update" rel="nofollow noopener noreferrer">http://www.sonymobile.com/update</A></P><P></P><P>In PC Companion, click start under Support Zone &gt; start under Update phone &gt; select Repair phone (in blue text) &gt; Do all this without having the phone connected to the PC.</P><P></P><P></P><P>Then follow the instructions given to you in the program. </P></BODY></HTML> Thu, 18 Jul 2013 11:43:54 GMT Alexander1 2013-07-18T11:43:54Z Phone sudden shut down https://community.sony.ee/t5/xperia-archive/phone-sudden-shut-down/m-p/3099105#M285261 <HTML><HEAD></HEAD><BODY><P>Hello there <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ee/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /> I got a Xperia SP from an authorized dealer of Sony 17 days ago. Today my phone just shut down. I couldn't switch it on again even when the battery is fully charged. I'm very dissapointed. Thanks in advance <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ee/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P></BODY></HTML> Wed, 17 Jul 2013 14:09:31 GMT https://community.sony.ee/t5/xperia-archive/phone-sudden-shut-down/m-p/3099105#M285261 Pirthivin 2013-07-17T14:09:31Z Re: Phone sudden shut down https://community.sony.ee/t5/xperia-archive/phone-sudden-shut-down/m-p/3099106#M285262 <HTML><HEAD></HEAD><BODY><P>Hi there,</P><P></P><P><SPAN style="font-size: 10pt;">Try to remove the back cover from the phone and press and hold the OFF button for a few seconds with a pen or similar. Then try to start your phone again. </SPAN></P><P></P><P>If the problem persist I suggest that you try to repair the phone software using PC Companion: </P><P></P><P><A class="loading active_link" href="http://www.sonymobile.com/update" title="http://www.sonymobile.com/update" rel="nofollow noopener noreferrer">http://www.sonymobile.com/update</A></P><P></P><P>In PC Companion, click start under Support Zone &gt; start under Update phone &gt; select Repair phone (in blue text) &gt; Do all this without having the phone connected to the PC.</P><P></P><P></P><P>Then follow the instructions given to you in the program. </P></BODY></HTML> Thu, 18 Jul 2013 11:43:54 GMT https://community.sony.ee/t5/xperia-archive/phone-sudden-shut-down/m-p/3099106#M285262 Alexander1 2013-07-18T11:43:54Z