https://community.sony.ee/t5/xperia-archive/mtp-error/m-p/3094009#M281161 <P>What operating system do you have in your computer?</P> <P>if using Windows, have you installed the latest version of Windows Media Player? You can find that here:&nbsp;<A href="http://windows.microsoft.com/en-us/windows/download-windows-media-player" target="_blank" rel="nofollow noopener noreferrer">http://windows.microsoft.com/en-us/windows/download-windows-media-player</A></P> Fri, 20 Sep 2013 14:16:44 GMT Rickard 2013-09-20T14:16:44Z https://community.sony.ee/t5/xperia-archive/mtp-error/m-p/3094008#M281160 <P>cannot connect my phone via mtp mode. thus i cannot backup my phone too.pls help</P> Fri, 20 Sep 2013 13:54:43 GMT https://community.sony.ee/t5/xperia-archive/mtp-error/m-p/3094008#M281160 abc 2013-09-20T13:54:43Z https://community.sony.ee/t5/xperia-archive/mtp-error/m-p/3094009#M281161 <P>What operating system do you have in your computer?</P> <P>if using Windows, have you installed the latest version of Windows Media Player? You can find that here:&nbsp;<A href="http://windows.microsoft.com/en-us/windows/download-windows-media-player" target="_blank" rel="nofollow noopener noreferrer">http://windows.microsoft.com/en-us/windows/download-windows-media-player</A></P> Fri, 20 Sep 2013 14:16:44 GMT https://community.sony.ee/t5/xperia-archive/mtp-error/m-p/3094009#M281161 Rickard 2013-09-20T14:16:44Z