topic Re: Touch pad problem in XPERIA archive

Touch pad problem

ARSimo — Tue, 03 Sep 2013 06:55:34 GMT

The Touchpad of my new xperia ZR is unresponsive and needs a repair immediately.. Its less than 3 months old.. So am I entitled a replacement of the same??.. Else what all documents should I produce to avail the repair under the warranty scheme??

Re: Touch pad problem

Uliwooly — Tue, 03 Sep 2013 07:00:44 GMT

My first suggestion is to repair it with either PCC or SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos

Re: Touch pad problem

Uliwooly — Tue, 03 Sep 2013 07:01:39 GMT

if that doesn't work then

http://www.sonymobile.com/global-en/support/contact-us/

Re: Touch pad problem

shihstouch — Tue, 03 Sep 2013 08:05:15 GMT

Only need to know the date of purchase, so keep bill with you...