topic Re: Xperia U Crashing :( in XPERIA archive

Xperia U Crashing :(

claireglennon — Mon, 20 May 2013 09:50:19 GMT

Hello

Just wondering if anyone can help or has had the same problem.

If I am playing games on my Xperia U once I have come out of the game all my apps and processes slow down.

Sometimes it also causes other apps to crash and stop working and won't allow me to answer calls that come through if I am still in the game

I have the latest software update but it just seems that since it has been installed ive had nothing but problems

Re: Xperia U Crashing :(

Samuel1 — Tue, 21 May 2013 11:50:33 GMT

Did you try to reset the phone after you updated? If not, you should give it a try. Get back to me with the results.

Re: Xperia U Crashing :(

claireglennon — Tue, 21 May 2013 14:00:47 GMT

Hello Samuel

I'm going to try that now so I'll let you know in a few days if it's worked or not.

Hope it does I'm really getting ready to throw the phone at the wall

Thanks for your help

Re: Xperia U Crashing :(

claireglennon — Tue, 21 May 2013 15:26:43 GMT

Hello Samuel

Im afraid that hasn't helped. Almost immediately after resetting my phone and restoring my old apps I was given error messages to say apps were failing.

Please help if you can?

Thanks:smileycry:

Re: Xperia U Crashing :(

Samuel1 — Thu, 23 May 2013 06:12:32 GMT

Do you have any task killers/memory handling apps installed or possibly anti virus? These are known to mess with the stability of the phone since they often kill off processes that's required of the phone to run properly.

Re: Xperia U Crashing :(

claireglennon — Thu, 23 May 2013 07:34:25 GMT

Hello

No I don't have any of these Apps. The only App of the sort is the standard diagnostics App which only runs when I choose to see if all functions of the phone are working.

Re: Xperia U Crashing :(

Fahim715 — Thu, 23 May 2013 07:39:53 GMT

Are you running ICS? What app you use to backup your app?

Re: Xperia U Crashing :(

claireglennon — Thu, 23 May 2013 09:12:06 GMT

Hello

What is ICS and Im not aware of what I use as backup other than standard backup though Google Accounts and Sonny PC companion

Re: Xperia U Crashing :(

Samuel1 — Thu, 23 May 2013 09:55:31 GMT

Could you try to repair your phone via PC Companion, and see if problems persist even if you don't restore your backup? This to see if the problem might be saved in the backup you restored.

http://www.sonymobile.com/update

In PC Companion:
Support Zone > Update phone > Repair phone

Re: Xperia U Crashing :(

Fahim715 — Thu, 23 May 2013 10:11:07 GMT

Hi,

ICS is short word for Ice Cream Sandwich ( Android 4.0 ), You trying to restore your app using pc companion? If i want to backup app, I will use Backup&Restore app provided in Android 4.0