topic Re: Jelly Bean Update in XPERIA archive

Jelly Bean Update

Prashanthkashya — Tue, 04 Jun 2013 15:04:28 GMT

Tell me the exact date of release of Jelly bean update for xperia ion for INDIA.

Re: Jelly Bean Update

NileshBarai — Tue, 04 Jun 2013 19:17:00 GMT

Dude only God can answer your this question....

People from Sony are so lame that they wont even bother to take a look at you post...

Re: Jelly Bean Update

Sam — Wed, 05 Jun 2013 02:41:54 GMT

Unfortunately we are unable to confirm specific date for any particular firmware release due to the nature of the approval process.. For further information regarding the approval process please see here.

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Re: Jelly Bean Update

tiggerjason — Wed, 05 Jun 2013 04:19:26 GMT

First of all, thanks for your reply. But it seems not enough to "Cool Down" our complaint. As you know, firmware "Release Date" was advised by your company. In the other words, your company should already "calculated" and "Tackled" so called "Approval Process" before announced to public. We will not accept such out-dated excuse (that hyper link page was written in 2011!!).

Be a responsible manufacturer, your company must advise firm and accurate "Due-Date" to us. Such poor "Public Relationship" skill will push consumers leaving Sony to other competitors for sure.

Thank you!

Re: Jelly Bean Update

Uliwooly — Wed, 05 Jun 2013 04:29:25 GMT

@tiggerjason

that's not how it works, if you read the official blog you can see that it says the update will start to roll out, not that it will be available globally

Re: Jelly Bean Update

tiggerjason — Wed, 05 Jun 2013 04:43:44 GMT

@uliwooly

Sorry, I'm not sure, you are "Real" user of Ion or not.

You know why everyone so anxious about new firmware?? I don't want waste my time to "discuss" about your reply. As we need Sony reply not you. Sorry!

We spent money on mobile phone, we just want to receive good and responsible service. It is simple and fair!

Re: Jelly Bean Update

Uliwooly — Wed, 05 Jun 2013 04:49:42 GMT

@tiggerjason the answer its above if you do NOT like it then contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Re: Jelly Bean Update

sajalsamanta — Wed, 05 Jun 2013 04:51:40 GMT

Thanks Sam for your response...

I'm also a SONY xperia owner. I had an NEO V, and now have ION. In both cases I've observed that software upgradation on time is never done. I can understand from the approval process that you have shown. I've seen this link when I was waiting for NEO's ICS update. I assume the process for any version upgrade remains same. How come there is no project deadlines?

Hope you understand our frustation. From a customer point of view, I'm not able to understand the process, what I would like to know, is the date of publish! that's it. I assume millions of SONY xperia users would have the same knowledge. We only expect timely delivery, and promises kept from SONY.

Believe me, I feel awkward when my colleagues show non-SONY phones getting OS updates. And worst of all, when I say that I would get the same update (as in this case, May end); things does not happen!!

To add salt to it, no one can confirm any dates till now!

Let us know about this.

Thanks.

Re: Jelly Bean Update

nick1991 — Wed, 05 Jun 2013 04:53:11 GMT

http://www.xperiablog.net/2013/05/16/xperia-ion-jelly-bean-firmware-6-2-b-0-204-gets-certified/

wait fr it guys its coming soon nw.... xperia S SL and all got 4.1 jelly bean...wait fr few weeks nw...

Re: Jelly Bean Update

sajalsamanta — Wed, 05 Jun 2013 05:23:16 GMT

this is an old link Nick :smileyhappy:..... but I appreciate your findings. Hopefully, we would get JB by this month end....pls note I'm not confirming this. Its just an assumption.:smileyhappy:

Re: Jelly Bean Update

tiggerjason — Wed, 05 Jun 2013 05:36:20 GMT

Thanks for your link anyway.

I shared my messages/comments in forum. The aim is, throw this open platform gather with facing same problem consumers to stress Sony for improvement.

Directly complaint is "No Use". It is because Sony will only treat it as "Individual" case to handle. But firmware update is not single or "Individual" case. It relate to every Ion handset owner! I need to protect our interest and ask Sony to give us a Solid and Postive respond!!

Re: Jelly Bean Update

sajalsamanta — Wed, 05 Jun 2013 05:57:24 GMT

@ uliwooly : thanks for the link. I have a request to you. Do you have any 'replies' from SONY in these type of cases...just for curosity, like to see what they reply...would you like to share here pls, if you have any

Re: Jelly Bean Update

Sam — Wed, 05 Jun 2013 06:00:02 GMT

There is one from us earlier in this thread, please go back to the top of page one of this thread.

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Re: Jelly Bean Update

sajalsamanta — Wed, 05 Jun 2013 06:04:50 GMT

Sorry Sam, I didn't get what you said :smileysad:...a link would help me better

Re: Jelly Bean Update

Sam — Wed, 05 Jun 2013 06:09:36 GMT

Ok, here is word for word what the response is:

"Unfortunately we are unable to confirm specific date for any particular firmware release due to the nature of the approval process.. For further information regarding the approval process please see here."

What are your thoughts about this forum? Let us know by doing this short survey.

Re: Jelly Bean Update

nick1991 — Wed, 05 Jun 2013 06:16:41 GMT

nw c dis comment in d offical blog of xperia..sooo wait guys...

http://blogs.sonymobile.com/2013/04/24/kicking-off-sonys-jelly-bean-android-4-1-rollout-for-xperia-p-xperia-go-and-xperia-e-dual/#more-8659

We’ve heard your questions and know you guys are keen to hear about updates for Xperia S,Xperia SL, Xperia ion and Xperia acro S – these smartphones are next in line to start receiving Sony’s Android 4.1 software from the end of May.

Re: Jelly Bean Update

sajalsamanta — Wed, 05 Jun 2013 06:19:52 GMT

okay....

Thanks for that.

But I'm sorry...thats not a good remedy as of now.