topic Re: alarm in XPERIA archive

alarm

Арсентий — Tue, 04 Jun 2013 07:07:10 GMT

can't switch on my phone after battery discharge, the phone restart all time again and again,

for example: I turn off the phone, wait 10 seconds, and then turn on, the xperia logo appears, then load wave and. ... Screen goes out and restart again.

Re: alarm

Henke — Tue, 04 Jun 2013 08:44:10 GMT

What phone model do you have?

Have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

Let me know if you are still having this issue after the repair of the phone software.

Re: alarm

Арсентий — Tue, 04 Jun 2013 09:02:18 GMT

I have Sony Xperia Z

IC ID: 4170B-PM0270

TYPE: PM-0270-BV

FCC ID: PY7PM-0270

CE 0682

I have not tried to repair phone software but I perform all updates that offered telephone, only update the phone software, no additional programs.

I downloaded the PC companion, but now it doesn't see my Smartphone, because it always reboots, and PC companion finds him and immediately loses.

Re: alarm

Henke — Tue, 04 Jun 2013 09:14:09 GMT

Have you tried to hold on/off key and volume up at the same time until you feel a vibration and the phone will restart?

Also try to hold a little longer until you feel 3 vibrations and the phone will turn off.

Re: alarm

Арсентий — Tue, 04 Jun 2013 09:58:23 GMT

If I press the on/off button + volume up till one vibration, then the phone started restarting without changes.

If I press the on/off button + volume up till one vibration and three vibration there after three phone off as it should be.

Here's another thing I found as you mentioned before restoration.

Description of my actions:

1) unplug the cable from your computer and phone

2) make sure that me asking battery charge not below 50% (I can not do this because as you know the phone will not turn on normally, but let's say I know that the phone is fully charged)

3) turn the phone off and wait for 5 seconds (shows that it is necessary to make a button without a volume control, push, the phone begins to be .... again restarts. Ok, I try to completely turn off the phone but then pops up a message from PC companion device connection problem)

4)well suppose I made sure the battery and the phone shuts down normally, now PC companion ask me first connect the cable to my computer and then insert the cable into the phone, and press the volume up. do that and. ..

I charge my battery is displayed (large, green, full)

5) after sitting a bit I understand that nothing is happening and begin to exit the PC companion and here pops up a small window "update canceled".

then the PC companion is rolled back at the initial stage of selection of actions