Problem with camera/front microphone

ns300 — Wed, 24 Apr 2013 20:38:15 GMT

[EDIT]:SOLVED!, took it to warranty and apparently it was a hardware issue, they replaced microphone unit and now its fixed.

I have single sim C1505

Problem is that whenever I capture a clip with microphone enabled, sound in the video is distorted. I tried service menu too and tested both microphones, 1(call mic i assume) and 2 (secondary,) and 1 was distorted there too. I also tried software update(3 times), When I got my phone about 1 and half week ago everything was fine. The phone hasnt been damaged.

EDIT: During calls there is distortion too so its a serious problem.
edit: next morning, 25 apr it was fine. Let's see how long it lasts

Edit: Now it lasted to when i went outside and tried capturing clip and it was noisy/distorted again.

Edit: Found this thread http://talk.sonymobile.com/thread/35201 and i think my problem would be similar to this because there is nothing else logical that comes to my mind. Anyone know how to adjust the sensitivity etc? and dont tell me to root my xperia e because i'm not risking my warranty.

Got any ideas what I should do before returning it to warranty?

Here's a video about it

Re: Problem with camera/front microphone

Johan — Fri, 03 May 2013 09:37:36 GMT

I suggest that you contact your local support team to have this examined and fixed at a repair center.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

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Problem with camera/front microphone

Re: Problem with camera/front microphone