topic Sony Xperia SP Touchscreen intermitent problem in Other/General

Sony Xperia SP Touchscreen intermitent problem

ginfaleanbogdan — Mon, 29 Jun 2015 10:26:43 GMT

Hello, i have a little problem on my xperia sp device, sometimes it lets me slide down the notification panel, sometimes it doesnt. I have reseted the phone and even an software update and didn't helped me.

Re: Sony Xperia SP Touchscreen intermitent problem

Thommo — Mon, 29 Jun 2015 10:37:20 GMT

Do you have a screen protector placed on your phone? You could also run a test via the Xperia diagnostics app to see if you have a digitizer issue

Re: Sony Xperia SP Touchscreen intermitent problem

Samuel1 — Mon, 29 Jun 2015 11:11:14 GMT

If Thommo's tip doesn't help, you should send in the phone to a service center for repair. Contact your local Xperia Support for more information.

Re: Sony Xperia SP Touchscreen intermitent problem

ginfaleanbogdan — Mon, 29 Jun 2015 13:53:34 GMT

I did that, and by the time it got there it worked properly and they said nothing could be done and its working fine

Re: Sony Xperia SP Touchscreen intermitent problem

Uliwooly — Mon, 29 Jun 2015 18:20:04 GMT

@ginfaleanbogdan

Repair the phone with PCC and see if you experience the same issue again

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Sony Xperia SP Touchscreen intermitent problem

ginfaleanbogdan — Mon, 29 Jun 2015 20:14:39 GMT

i did that and it doesnt work

Re: Sony Xperia SP Touchscreen intermitent problem

Uliwooly — Mon, 29 Jun 2015 22:31:09 GMT

Contact your local Xperia Care

Re: Sony Xperia SP Touchscreen intermitent problem

ginfaleanbogdan — Fri, 03 Jul 2015 07:52:10 GMT

Im going to make a video with the problem and send it back to service
Thank you all for the advices

Re: Sony Xperia SP Touchscreen intermitent problem

Uliwooly — Sat, 04 Jul 2015 01:45:27 GMT

Anytime