topic Re: No touch response when phone is on a flat surface! in Other/General

No touch response when phone is on a flat surface!

Gowtham_Doraisw — Wed, 25 Jun 2014 16:41:11 GMT

Just noticed that there is no touch response when my phone is kept on a flat surface. Is this a bug or any hardware problem? Anyone here facing this problem?

Re: No touch response when phone is on a flat surface!

_alexdon_ — Wed, 25 Jun 2014 17:28:56 GMT

That has been seen on more devices,you should check if glove mode is enabled or disabled.

Re: No touch response when phone is on a flat surface!

Musarch — Wed, 25 Jun 2014 17:31:51 GMT

Hi. It's not a hardware or software problem. It's about options setting.
Go to setting/display and disable glove mode then use power key to lock the phone. Then put it on a surface and press the power key and slide the screen to unlock the phone. Now it set to use when is on a surface.(you should use slide in settings for unlock the phone)
I think it should solve your problem.

Re: No touch response when phone is on a flat surface!

zagna2 — Wed, 25 Jun 2014 18:49:27 GMT

This problem solved to me after the upgrade to 4.3 last version .205 update.

Re: No touch response when phone is on a flat surface!

Gowtham_Doraisw — Thu, 26 Jun 2014 06:45:54 GMT

Thanks everyone!

Re: No touch response when phone is on a flat surface!

daverawle — Fri, 27 Jun 2014 22:17:00 GMT

I also thought the touch screen was insensitive when the phone was on a flat surface (charging for example) but the horizontal surface isn’t the problem. The real problem is the screen reacts better when the phone is held in the hand, horizontal or any other position.

It’s a capacitive issue and not a feature of the phone but a likely design flaw. On some surfaces the touch is relatively sensitive, on others not but it always works when held. Try propping it at an angle with a bit of card = insensitive. Hold it at the same angle and it works every time. Nice one Sony!

Dave

Re: No touch response when phone is on a flat surface!

Andreus94 — Sun, 29 Jun 2014 16:10:14 GMT

@Gowtham, i have the same problem, you fixed? How?

Re: No touch response when phone is on a flat surface!

Gowtham_Doraisw — Sun, 29 Jun 2014 16:15:00 GMT

@Andreus94 Yeah.. Switch off Glove mode.. For further details scroll up for a comment by @Musarch

Re: No touch response when phone is on a flat surface!

daverawle — Sun, 29 Jun 2014 22:06:40 GMT

Sorry, don’t agree. It's an annoyance which isn't fixed by some magic combination of button presses. The digitizer is responsive at any angle when the phone is held in the hand and less so when not held – such as when it’s on a flat surface.

Dave

Re: No touch response when phone is on a flat surface!

vkuchhal — Mon, 30 Jun 2014 04:50:40 GMT

I also have the same problem, but even after turning off the glove mode , the isse doe s not solve for me.

Any help...

Re: No touch response when phone is on a flat surface!

nick1999 — Mon, 30 Jun 2014 06:02:43 GMT

I also have the same problem the phone's touchscreen don't work on flat surface and also when I hold it in my hands touchscreen works 3/4. when I turn on glove mode, then turn off the problem is solved for one day, after a day the problem returns. I think than it is a software problem. I am on 4.1.2, which android version do you have on your xperia sp?

Re: No touch response when phone is on a flat surface!

nick1999 — Mon, 30 Jun 2014 06:03:57 GMT

I think android 4.3 will solve this problem

Re: No touch response when phone is on a flat surface!

Andreus94 — Thu, 03 Jul 2014 12:24:55 GMT

@nick1999 have you solved with 4.3 update?

Re: No touch response when phone is on a flat surface!

Gowtham_Doraisw — Thu, 03 Jul 2014 12:31:30 GMT

But I dont have the problem now! I'm using 4.3

Re: No touch response when phone is on a flat surface!

Andreus94 — Thu, 03 Jul 2014 12:57:25 GMT

I'm using 4.1.2...because for me .205 update there isn't yet and I don't any intention to update to .266...

p.s. sorry for my english

Re: No touch response when phone is on a flat surface!

nick1999 — Thu, 03 Jul 2014 16:57:38 GMT

I heven't updated it yet :D, I heard that viber isn't working in .205

Re: No touch response when phone is on a flat surface!

Andreus94 — Sat, 05 Jul 2014 18:19:44 GMT

I contacted Sony support via email and he answered that it is a hardware problem

Re: No touch response when phone is on a flat surface!

daverawle — Sat, 05 Jul 2014 19:03:48 GMT

The poor touch response is down to not holding the phone - nothing to do with a flat surface!

Capacitive touchscreen displays rely on the electrical properties of the human body to detect when and where on a display the user touches. Because of this, capacitive displays can be controlled with very light touches of a finger and generally cannot be used with a mechanical stylus or a gloved hand.

OK so I stole that definition from the web, but it's the reason the phone doesn't respond when it's on a flat surface.

Dave