topic searching for mobile network signal error in Other/General

searching for mobile network signal error

kleinannebb — Sun, 21 Apr 2013 04:07:46 GMT

It's been a couple of days since i experienced this. I had weak signal and receives delayed messages and my friends couldn't call me since it keeps on saying i'm out of coverage area. I tried to contact my service provider for this error but it seemed like it's not the problem. tried to place my SIM to another phone and it works perfectly; i received messsages on time and they can call me. when i placed it back to my arc s, the same error occured. so i think, the problem is on the phone. this error also causes my phone to overheat and drain its battery so fast than it normally does. any suggestions on how to solve this problem?

Re: searching for mobile network signal error

Rickard — Mon, 22 Apr 2013 08:27:33 GMT

First check so that the phone is set to search for networks automatically under Settings -> More -> Mobile networks -> Network operators -> Search mode. You can also try setting the phone to GSM only and WCDMA only under Settings -> More -> Mobile networks -> Network mode to see if it's a problem with one of the networks.

If this doesn't help i recommend that you try to repair the software in your phone using PC Companion or Bride for Mac.

If the problem remains after a repair i suggest you contact your local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) or a service location for further assistance.

Re: searching for mobile network signal error

kleinannebb — Wed, 24 Apr 2013 12:13:05 GMT

thanks for the help Rickard. I had observed it for a couple of days now and it's working perfectly. Except for when my phone shuts down and I open it,the mobile network reverts back to gsm/wcdma preferred, and I had to set it back to gsm only. Why is that so?

Re: searching for mobile network signal error

riswan — Fri, 25 Nov 2016 06:21:33 GMT

Hi Team

This is Riswan, am facing the network issue on my sony experia c4 mobile.

there is no network in my mobile, when i do manual search getting the message as "Error while searching for networks"

even factory reset and software updation didnt help out. sometimes gettting the network sometime not.

really hard to live witout network.

/Riswan khan