topic Re: ITVX App in Android TV

ITVX App

Olethrion — Mon, 30 Jan 2023 19:09:03 GMT

Why are some of Sony's TVs being updated to get this app but not others? I'd like to know the reasons. It can't be that they do not have the technical know-how, as their PR always push their prowess in this field. Is it laziness or apathy then?

Re: ITVX App

jumpsuit — Tue, 31 Jan 2023 14:04:10 GMT

HI @Olethrion

As none of us on this forum work for Sony we don't know the reasons

why they made this decision.

If you're asking in relation to your own TV set then have a look Here for a further discussion

regarding this subject and a remedy 🙂

Re: ITVX App

Olethrion — Tue, 31 Jan 2023 15:30:03 GMT

Thanks, Jumpsuit.

Have read the thread you suggested. Appears Sony is going to do sfa, so firestick (and similar) is the only way to go. It does irk though that I've spent £4K on a TV that is only just over 4 years old, and I've now got to spend another £50/100, to get access. Poor, substandard service in my book.

Cheers

Re: ITVX App

Olethrion — Mon, 01 May 2023 11:34:30 GMT

Update

Sky has now included it in their apps (about 2 months ago) so as a member, now no need to buy a Firestick.

😀

Re: ITVX App

royabrown2 — Mon, 01 May 2023 17:09:48 GMT

@Olethrion

If you could kindly share what model of TV you have, we could probably tell you if it now has ITVX or not.

Re: ITVX App

Olethrion — Wed, 03 May 2023 18:42:15 GMT

Hi Royabrown2

It's a 65A1BU Oled TV

I'm sure it is not on the list!

Re: ITVX App

LightFoot — Wed, 03 May 2023 19:22:35 GMT

@Olethrion wrote:
It's a 65A1BU Oled TV
I'm sure it is not on the list!

Hi @Olethrion

Models where ITVX is available from 20 March 2023:

2017 Sony's Android TVs: XE80, XE83, XE85, XE90, XE93, XE94 and A1 Series

I would make sure that your software is up to date.

Firmware update to v6.7210 | Sony UK

Note, the BU simple means Black, UK. Your model number is KD-65A1.

Re: ITVX App

royabrown2 — Thu, 04 May 2023 13:44:27 GMT

Thanks @LightFoot

The Sony Community did one of its occasional lockouts on me - sometimes when I try to login, the progress bar goes all the way across the top very quickly and nothing happens - but when I try later, as now, it’s OK again.

But you gave @Olethrion the exact answer I would have, if I’d been able to, at the time 🕒🕓🕔🕕

Re: ITVX App

Olethrion — Mon, 08 May 2023 15:52:10 GMT

Hi Lightfoot

Thanks.

Checked and TV software is up to date (have it on automatic update, so should be anyway!) -

but no sign of the ITVX app.

Re: ITVX App

royabrown2 — Mon, 08 May 2023 21:31:24 GMT

@Olethrion

That ‘from’ seems to describe a phased rollout, rather than an across-the-board update on that date, so maybe it hasn’t got around to you yet.