topic Re: Sony KD-55XH9005 Restarting in Android TV

Sony KD-55XH9005 Restarting

StuTheStig — Mon, 08 Aug 2022 19:07:10 GMT

I've been having random restarts with my XH900, but its been very bad since the latest firmware update that was released in June of 2022. You can tell its about to do it as the sound starts stuttering and makes a buzzing noise then the TV restarts by its-self, and shows the Sony and Android boot logo. I've done a factory reset on the unit and the issues remain. Has anyone got any recommendations about this issue or are Sony aware of the problem?

Re: Sony KD-55XH9005 Restarting

LightFoot — Mon, 08 Aug 2022 19:39:23 GMT

Hi @StuTheStig

I’m afraid that Sony will only be aware of your problem, if you contact Sony Support for your country or region. If it was a general problem, then we would expect a lot of noise about the problem in the community.

Re: Sony KD-55XH9005 Restarting

blomman00 — Tue, 09 Aug 2022 16:20:39 GMT

Same problem here, this firmware version needs an update, i read a lot of people have this problem with this version.

Re: Sony KD-55XH9005 Restarting

Anonymous — Wed, 17 Aug 2022 15:03:41 GMT

Did that happen after updating this version: v6.1772? Cause this is supposed to be resolved. But you can also try these: Go to [Home - Settings - Network - Home Network - IP Control - Simple Ip Control] and set it to ON, and go to [Home - Settings - Watching TV - External Inputs - Advanced settings - RS232C control] and set it to OFF. Hope that helps.