topic Re: HT-ZF9 Soundbar in Android TV

HT-ZF9 Soundbar

TheParader — Thu, 11 Nov 2021 15:55:08 GMT

I have a HT-ZF9 Soundbar and a 43XD8305 TV....the sound from the Subwoofer just keeps dropping, going off and on....resetting will work for 10 mins and its back

Anyone had the same issues......is there a fix?

Regards

Paul

Betreff: HT-ZF9 Soundbar

IamNic — Fri, 12 Nov 2021 01:01:56 GMT

Hello @TheParader,

I found the following troubleshooting steps you could try:

The reference is to page 34 in the manual.

I would put my hopes on changing the RF Channel and only try the other tips if that doesn't improve the connection.

- Nic

Re: HT-ZF9 Soundbar

Anonymous — Thu, 18 Nov 2021 16:05:27 GMT

Hi,

Make sure there are no electro-magnitic devices located between soundbar and subwoofer, if issue still the same you can contact Sony reps, they will direct you to the service center for inspection.

Betreff: HT-ZF9 Soundbar

TheParader — Fri, 19 Nov 2021 16:55:19 GMT

Hi all

Thanks for the replies....my Virgin Router sits on the floor below the Soundbar....could that be it?

Regards

Paul

Re: Betreff: HT-ZF9 Soundbar

Anonymous — Fri, 19 Nov 2021 18:57:53 GMT

Try to turn it off and check if it is still doing the same

Betreff: HT-ZF9 Soundbar

IamNic — Fri, 19 Nov 2021 23:04:51 GMT

Hello @TheParader,

@TheParader schrieb:

my Virgin Router sits on the floor below the Soundbar....could that be it?

that could be the issue and interfer with the wireless connection between the soundbar and the subwoofer.

Have you tried changing the channel though first?

- Nic