topic No sound through optical - KE65A85BU in Android TV

No sound through optical - KE65A85BU

jc691907 — Thu, 04 Nov 2021 09:51:56 GMT

I have had the TV for about 6 months now - initially connected to Sonos sound bar without a problem. Then it stopped working without changing any settings - now just get distorted noise. Tried a different system (Ruark R7) and same issue, so it’s a TV issue and not the sound bar. Any ideas? Have checked all settings etc without success. Thanks.

Re: No sound through optical - KE65A85BU

Lord_viridis — Thu, 04 Nov 2021 11:26:54 GMT

Have you tried a different optical cable?

A crack in the fibre may have occurred

Re: No sound through optical - KE65A85BU

royabrown2 — Thu, 04 Nov 2021 21:20:58 GMT

@jc691907

if it’s not a cracked cable, point your remote at the switched-on TV and hold the On/Standby button on the remote down for just over five seconds, until the TV soft reboots.

See if this is of any benefit or not.

Re: No sound through optical - KE65A85BU

Anonymous — Thu, 18 Nov 2021 14:38:45 GMT

Hey @jc691907

Yea, I'd also recommend trying different cables.
Also check the sound output, maybe it's in the wrong output.

Hope it helps.