topic No Sound - Sony X900h & PS5 in Android TV

No Sound - Sony X900h & PS5

rexter — Sun, 28 Mar 2021 10:06:45 GMT

Hi,

So as of today no sound is coming out of my X900h tv when using PS5:

- Sound does come out from other apps on the tv (i.e. netflix etc..)

- Picture is all fine

- I am using the HDMI3 eArc/Arc port

- the sound does come back if i change the HDMI signal format from "Enhanced format" to "Enhanced format (Dolby vision)" . however, this then means i cannot play my games at 120hz which is a big point of a few of the games i play

- I am running the latest firmware on both ( just checked there are no outstanding updates).

I have tried switching everything off, swapping cords etc but to no avail.

Any suggestion on how to fix this?

Thanks!

Re: No Sound - Sony X900h & PS5

Hawtin1584 — Mon, 29 Mar 2021 06:05:09 GMT

Use HDMI 4. The arc one is more for soundboard etc. Also long press the off button then click restart once you have done it. I use PS5 in HDMI 4. Never had an issue

Betreff: No Sound - Sony X900h & PS5

Peter_S. — Mon, 29 Mar 2021 06:13:42 GMT

Hi,

If possible please try to change the audio output settings of your PS5 (sorry, cannot verify if this is possible since I don't own a PS5).

Cheers

Peter

Re: No Sound - Sony X900h & PS5

rexter — Mon, 29 Mar 2021 09:46:22 GMT

I was under the impression that the 120hz only works on HDMI3?

Have tried the long press /restart to no avail.

Re: No Sound - Sony X900h & PS5

Joe_Dohn — Mon, 29 Mar 2021 15:48:39 GMT

This is a known issue which Sony is already working on and you've actually stumbled upon the officially suggested workaround.

Also, both HDMI 3 and 4 support all of the gaming features according to Sony.

Hope this helps!

- JD