topic Sound issues on xh9000 in Android TV

Sound issues on xh9000

jonatan.d — Thu, 28 Jan 2021 08:04:40 GMT

Hi,

I have a european model of xh9000 and have experienced sound issues since purchase.

I have it connected to a soundbar (ht x8500) and when I watch netflix or other apps the sound can stop working for a few second until I make an action such as raising the volume etc.

Moreover, The TV can restart or lose connection to my ps5 and happens at least once every gaming session. I play in 120 hz.

However, today the sound stoppwd working on both TV-speakers and Soundbar all togheter - no matter if I watch TV or is in a streaming app. I have also tried restarting with no luck.

Whats up with this TV?

Re: Sound issues on xh9000

Joe_Dohn — Fri, 29 Jan 2021 13:36:34 GMT

Does this happen on the latest software version as well?

Re: Sound issues on xh9000

jonatan.d — Fri, 29 Jan 2021 15:00:20 GMT

I will try tonight - currently sounds works only on ps5z

Re: Sound issues on xh9000

Joe_Dohn — Tue, 02 Feb 2021 12:49:18 GMT

Hey @jonatan.d,

Did the update solve it for you?

- JD