topic Re: Sony Support UK in Android TV

Sony Support UK

Missinformed — Sun, 27 Dec 2020 12:14:03 GMT

Anyone know how to contact Sony Support UK - phone or e.mail. Thanks.

(FAQ’s and message boards have not helped.)

Re: Sony Support UK

Joe_Dohn — Mon, 28 Dec 2020 16:06:54 GMT

You can find the contact details on their Contact Us page.

Re: Sony Support UK

MaryKin — Fri, 01 Jan 2021 06:11:47 GMT

You’ve already been directed to the contact information but I wouldn’t hold your breath. I sent a support request for help with no sound in apps, Wi-fi is disconnected pop up and loss of recordings. I attach the suggested solution which appears to be a standard ‘cover all bases’ response. Good luck.

Re: Sony Support UK

Missinformed — Fri, 01 Jan 2021 12:15:29 GMT

Thanks MaryKin,

Sony Support did respond quickly, but only to say that the problem lies with the BBC, as they don’t support the iPlayer app compatibility with older TVs (mine is 2014). We have bought an Amazon Fire Stick which works and I can now watch BBC iPlayer on our “old” TV.