https://community.sony.ee/t5/android-tv/kd49xh8916-nowtv-apps-no-sound/m-p/3739600#M49728 <P>Are you referring to the <A href="https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh81xx-series/kd-49xh8196/downloads/00017076" target="_blank">v6.4960</A> update? Have you tried clearing the cached data instead of resetting? (under Device Preferences - Storage - Internal Shared Storage - Cached data)</P> Wed, 09 Dec 2020 18:21:41 GMT Joe_Dohn 2020-12-09T18:21:41Z https://community.sony.ee/t5/android-tv/kd49xh8916-nowtv-apps-no-sound/m-p/3738462#M49603 <P>Help!&nbsp;<BR />new Bravia&nbsp;KD49XH8916 tv apps worked fine. After update, apps had no sound, tv still had sound. Did device reset, fine after. Then suddenly, no sound again.&nbsp;<BR /><BR /></P><P>i don’t want to do Reset every time.&nbsp;<BR /><BR /></P><P>Any solutions? Or hope of new update to solve the problem?</P><P>&nbsp;</P><P>Thank you!&nbsp;</P> Mon, 07 Dec 2020 15:10:29 GMT https://community.sony.ee/t5/android-tv/kd49xh8916-nowtv-apps-no-sound/m-p/3738462#M49603 LiviaVass 2020-12-07T15:10:29Z https://community.sony.ee/t5/android-tv/kd49xh8916-nowtv-apps-no-sound/m-p/3739600#M49728 <P>Are you referring to the <A href="https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh81xx-series/kd-49xh8196/downloads/00017076" target="_blank">v6.4960</A> update? Have you tried clearing the cached data instead of resetting? (under Device Preferences - Storage - Internal Shared Storage - Cached data)</P> Wed, 09 Dec 2020 18:21:41 GMT https://community.sony.ee/t5/android-tv/kd49xh8916-nowtv-apps-no-sound/m-p/3739600#M49728 Joe_Dohn 2020-12-09T18:21:41Z