topic Wifi problem after Firmware in Android TV

Wifi problem after Firmware

sunny71 — Tue, 01 Dec 2015 15:48:19 GMT

I have a KD-65X9305 tv. Yesterday I did upgraded on v2.637. (with pendrive), and was successful.

Before upgrade, I used wifi 5 GHz and was everything ok.

Now the tv doesn't see the 5 GHz band just 2.4.

What happended? Disabled in the firmware?

Re: Wifi problem after Firmware

Anonymous — Tue, 01 Dec 2015 20:29:50 GMT

Hi there

As you are experiencing issues after a FW update, i would recommend a factory reset of the tv. This can cure many weird issues after an update.

Cheers

Re: Wifi problem after Firmware

sunny71 — Wed, 02 Dec 2015 17:37:56 GMT

Thank you so much the response, I hope will succeed. All settings are deleted, I didn't for a while

Re: Wifi problem after Firmware

sunny71 — Thu, 03 Dec 2015 14:59:59 GMT

So the tv didn't return to the factory settings, but at least forgotall chanels and remote settings. The factory reset didn't solve the problem.The router works well, my phone works on 5 GHz. I wrote to sony, now I wait the response.While not responding, I don't adjust the channels. Now I have a very expensive livingroom decor

Re: Wifi problem after Firmware

rooobb — Thu, 03 Dec 2015 15:51:42 GMT

Have you tried setting the router to channel 1 or 6? Those are the ones recommended by Sony in order to avoid interferences...

Re: Wifi problem after Firmware

sunny71 — Thu, 03 Dec 2015 19:11:38 GMT

Yes, I tried this, it has relativy good on tv (2.4 GHz), but became disastrous on others things ( laptops, phone, tv ).

Rather I turned off on the X9305.

Re: Wifi problem after Firmware

sunny71 — Fri, 11 Dec 2015 10:23:38 GMT

Hi everyone!

Today came a new update, but the problem still persits.

I was in the Sony shop and I found there few Sony tv, which still contained the wifi dual band mode, this was Android 5.0.2. Os.

My tv have Android 5.1.1.

This is the big problem. The Factory Reset just delete your own settings, the Os reset doesnt.

I hope, the Sony corrects the problem on the next firmware, because I can't use the internet therefore.:smileypraying::smileycry:

Re: Wifi problem after Firmware

rooobb — Fri, 11 Dec 2015 13:09:56 GMT

I don't konow why channel 1 and 6 give you problems with other devices. Those are the only wifi frequencies that do not overlap. Maybe you have too much interferences in your home...

Re: Wifi problem after Firmware

sunny71 — Fri, 11 Dec 2015 19:56:01 GMT

I don't know either, everything works fine without tv, but if the tv on, stop the life.

Re: Wifi problem after Firmware

sunny71 — Thu, 14 Jan 2016 09:27:53 GMT

Hi everyone!

Succeeded!!!

Yesterday it came a new firmware and it includes dual-band option.

My beautiful tv again very smart and fast! So perfect!

THANK YOU SO MUCH SONY!!! :smileyhappy::smileykiss: