topic Re: Rif.: Ref.: Audio Sync in Android TV

Audio Sync

SPB1960 — Wed, 02 Sep 2020 14:56:03 GMT

Hi, I have a Sony Android TV (KD-49XH8196) connected to a Sonos Beam sound bar, a Virgin V6 box & a Sony DVD player. I have an audio sync issue with all of these that wasn't there until i installed the Sonos Beam sound bar. I need to advance or speed up the Audio or delay the video somehow. On the Sonos app you can only delay the sound not speed it up so that's not an option. I have now connected the beam to TV with an optical cable rather than HDMI. I have adjusted the audio setting in the V6 box from Dolby Digital to Dolby to PCM. I've played with several different settings on the TV but still got the issue. It's only out by a small amount but i need to sort it. Please help me!!

Rif.: Audio Sync

rooobb — Wed, 02 Sep 2020 15:31:06 GMT

@SPB1960 ha scritto:

I have an audio sync issue with all of these that wasn't there until i installed the Sonos Beam sound bar.

I think your best bet is to continue with Sonos https://en.community.sonos.com/home-theater-228993/audio-sync-issue-6847651

Rif.: Audio Sync

williamfsmith — Thu, 03 Sep 2020 08:34:21 GMT

Have you turned audio sync off in your TV settings?

It sorted out my audio sync issues with an AV Receiver.

Ref.: Audio Sync

SPB1960 — Thu, 03 Sep 2020 11:41:50 GMT

Thanks for the replies Chaps, much appreciated. Unfortunately i don't seem to have an audio sync setting on my particular Sony android TV? Also Sonos don't seem to be able to help me any further as you are only able to delay audio on their app & i need to go the other way which isn't possible. I seem to have gone as far as i can with it given the products that i currently have. I could change the setting on the TV to PCM but this greatly compromises sound quality so what's the point in having a soundbar. I saw someone mention a HDMI switch with optical output? does anyone think that might help?

Rif.: Ref.: Audio Sync

rooobb — Thu, 03 Sep 2020 12:04:09 GMT

Do not think adding an extra device will help. For A/V sync setting you should have this menu

https://www.sony-asia.com/microsite/support/interactive/pie/index.html#tv_emu_a_p_set_av_sync

Rif.: Ref.: Audio Sync

SPB1960 — Thu, 03 Sep 2020 13:38:22 GMT

Hi & thanks for the detailed option. I've followed your instruction but there isn't an AV sync option on my android TV?

Rif.: Ref.: Audio Sync

rooobb — Thu, 03 Sep 2020 13:51:12 GMT

Is it on Android Pie? May you post a picture of the same menu on your TV?

Rif.: Ref.: Audio Sync

SPB1960 — Thu, 03 Sep 2020 14:29:17 GMT

No problem, please excuse my ignorance but how do i attach the photo's i have taken on here? Thanks

Rif.: Ref.: Audio Sync

rooobb — Thu, 03 Sep 2020 14:36:26 GMT

Just use the highlighted button

Rif.: Ref.: Audio Sync

SPB1960 — Thu, 03 Sep 2020 16:54:37 GMT

Rif.: Ref.: Audio Sync

rooobb — Thu, 03 Sep 2020 17:03:33 GMT

Ok it seems your model menu is different. Just as a try change the passthrough mode and see which effect you may have

Rif.: Ref.: Audio Sync

SPB1960 — Thu, 03 Sep 2020 17:14:18 GMT

Hi, appreciate your help. I've already changed the pass through from off to Auto, changed to Dolby digital from Dolby Digital Plus & changed to PCM on the Virgin V6 box. It's nearly there now but still not bang on which is frustrating me. My old Sony home theatre system allowed you to advance or delay audio & was good. The problem in my opinion lies with the Sonos but you can't advance the audio you can only delay it. I've considered changing to more expensive HDMI cables but from what i'm reading this wont help?

Re: Rif.: Ref.: Audio Sync

Joe_Dohn — Mon, 07 Sep 2020 15:51:45 GMT

I doubt that more expensive cables would make a difference, unless the cables are bad or partially damaged.

Have you tried updating the software version for all of the devices? There is a chance this might just be a handshake that isn't working properly.

I'd also recommend enabling Enhanced format using this guide if you haven't already.