topic Re: Black screen on Bravia tv in Android TV

Black screen on Bravia tv

K24har — Mon, 22 Jun 2020 16:33:46 GMT

What’s the best solution to re boot my Sony tv .

Re: Black screen on Bravia tv

LightFoot — Mon, 22 Jun 2020 18:14:03 GMT

Hi @K24har What is the full model number of your TV, it will start with KD.

Re: Black screen on Bravia tv

K24har — Mon, 22 Jun 2020 18:26:46 GMT

Hello it is kdl-50w/705b it has gone black before but I don’t know how but it went fine . Then all of sudden it happened again . Not much you can do when your pretty much locked out 🙄

Re: Black screen on Bravia tv

LightFoot — Mon, 22 Jun 2020 18:47:24 GMT

Hi @K24har If a simple reset doesn't work then you could try a factory reset. The instructions for when you are locked out are below. Failing that contact Sony UK Support

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-50w705b/articles/00170598

Re: Black screen on Bravia tv

K24har — Tue, 23 Jun 2020 06:43:39 GMT

Thank you for your information I will contact Sony support .