topic Rif.: BRAVIA KD 55XE8596 in Android TV

BRAVIA KD 55XE8596

Wellymans — Sun, 29 Mar 2020 18:36:00 GMT

we have above tv using with sky box and a Bose sound bar 300.

Sound is fine with everything apart from we have downloaded Amazonprime and we cannot get any sound. We have Netflix and Disney Plus which are fine but they are through sky. We have to come out of sky and use the amazon app.

any ideas as to how we get sound through the sound bar for amazon.

Thanks

Rif.: BRAVIA KD 55XE8596

Marino.Manolo — Sun, 29 Mar 2020 19:56:11 GMT

How are connected TV and BOSE?

Rif.: BRAVIA KD 55XE8596

Wellymans — Wed, 01 Apr 2020 19:33:53 GMT

HDMI ARC FROM BOSE GOES TO ARC ON TV

HDMI BOSE 2nd slot goes to sky box HDMI

Disney plus works and Netflix works. Sony told me that Amazon prime does not work due to software problem which is not correct as it works on TV speakers if you switch sound bar off.