https://community.sony.ee/t5/android-tv/wifi-issues-on-android-tvs/m-p/2127589#M3923 <P>Hello all</P> <P>&nbsp;</P> <P>Ive been seeing a couple of complaints recently in regards to WiFi connection issues on the Android TVs - more specifically the TV cannot see the SSID. &nbsp;What i would like to know is if this is a couple of random individual issues or a bigger issue on the whole.</P> <P>&nbsp;</P> <P>If you are effected by this, can you please try the following and reply back.</P> <OL> <LI>Power cycle the tv and your router. Then test to see if network appears</LI> <LI>Ensure that you have the latest firmware installed on your tv and then factory reset it. Does it now work?</LI> <LI>Can you test with an ethernet cable to see if the tv works off the wifi?</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Can you please provide the following information</P> <OL> <LI>The model of your TV?</LI> <LI>Which firmware version is your TV on?</LI> <LI>What brand/model is your router</LI> <LI>Any other relevent information you can think of?</LI> <LI>Are you trying to connect using 2.4Ghz or 5Ghz?</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Thank you</P> Thu, 18 Feb 2016 18:22:54 GMT Anonymous 2016-02-18T18:22:54Z https://community.sony.ee/t5/android-tv/wifi-issues-on-android-tvs/m-p/2127589#M3923 <P>Hello all</P> <P>&nbsp;</P> <P>Ive been seeing a couple of complaints recently in regards to WiFi connection issues on the Android TVs - more specifically the TV cannot see the SSID. &nbsp;What i would like to know is if this is a couple of random individual issues or a bigger issue on the whole.</P> <P>&nbsp;</P> <P>If you are effected by this, can you please try the following and reply back.</P> <OL> <LI>Power cycle the tv and your router. Then test to see if network appears</LI> <LI>Ensure that you have the latest firmware installed on your tv and then factory reset it. Does it now work?</LI> <LI>Can you test with an ethernet cable to see if the tv works off the wifi?</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Can you please provide the following information</P> <OL> <LI>The model of your TV?</LI> <LI>Which firmware version is your TV on?</LI> <LI>What brand/model is your router</LI> <LI>Any other relevent information you can think of?</LI> <LI>Are you trying to connect using 2.4Ghz or 5Ghz?</LI> </OL> <P>&nbsp;</P> <P>&nbsp;</P> <P>Thank you</P> Thu, 18 Feb 2016 18:22:54 GMT https://community.sony.ee/t5/android-tv/wifi-issues-on-android-tvs/m-p/2127589#M3923 Anonymous 2016-02-18T18:22:54Z https://community.sony.ee/t5/android-tv/wifi-issues-on-android-tvs/m-p/2127596#M3924 <P>Linking the following threads to this one:</P> <P>&nbsp;</P> <P><A href="https://community.sony.co.uk/t5/televisions/no-wifi-on-bravia/td-p/2126448" target="_blank">https://community.sony.co.uk/t5/televisions/no-wifi-on-bravia/td-p/2126448</A></P> <P>&nbsp;</P> <P><A href="https://community.sony.co.uk/t5/televisions/download-failed-google-cast-inoperative-in-wifi-5g/td-p/2090438" target="_blank">https://community.sony.co.uk/t5/televisions/download-failed-google-cast-inoperative-in-wifi-5g/td-p/2090438</A></P> <P>&nbsp;</P> <P><A href="https://community.sony.co.uk/t5/televisions/with-kdl-55w756c/m-p/2123033" target="_blank">https://community.sony.co.uk/t5/televisions/with-kdl-55w756c/m-p/2123033</A></P> <P>&nbsp;</P> Thu, 18 Feb 2016 18:25:16 GMT https://community.sony.ee/t5/android-tv/wifi-issues-on-android-tvs/m-p/2127596#M3924 Anonymous 2016-02-18T18:25:16Z