Cannot play ITV Hub content

DavidA1985 — Mon, 05 Aug 2019 18:34:22 GMT

Hi all, I'm currently unable to play any ITV Hub content through the app on my Bravia KD-55XF9005. When trying to play a programme I receive the following message:
"It looks like there is a problem playing your video. We know this is the last thing you want, so let's retry from the start"

Selecting the 'wait' option or the 'retry from here' option makes no difference and the content still won't play.
I'm also having the same issue with the All 4 app, however BBC iPlayer works perfectly.

Any help to resolve this issue would be appreciated!

Re: Cannot play ITV Hub content

royabrown2 — Tue, 06 Aug 2019 07:46:40 GMT

@DavidA1985

Factory Reset the TV.

topic Re: Cannot play ITV Hub content in Android TV

Cannot play ITV Hub content

Re: Cannot play ITV Hub content