topic Re: I can not update through USB in Android TV

I can not update through USB

MaxDroid — Thu, 27 Jun 2019 03:06:32 GMT

HELLO!!

I´m from Santiago Chile and I found out that this is the new update of Android 8.0, but it still does not appear on my TV, so I downloaded it to do it through a USB flash drive but it does not work, I always get the same error message "Software cannot be updated using this USB device", I have tried with all the ports of TV, different USB, 2.0 and 3.0 and with different capacities. Format the USB in fat32 and reset the TV but still not working.

The model of my TV is 2018 XBR-65X856F

Please, Can anyone help??

Re: I can not update through USB

zer0ner0 — Thu, 27 Jun 2019 13:22:30 GMT

Firts of all, have you downloaded the Android 8.0 update for your region?

https://www.sony-latin.com/es/electronics/support/lcd-tvs-android-xf85xx_x85xxf_xf87xx-series/xbr-65x856f/downloads/00016127

This is the european sector. Should you have asked this question on your regional forum?

Re: I can not update through USB

MaxDroid — Fri, 28 Jun 2019 04:46:22 GMT

Thanks for answering.
Yes, I downloaded the update corresponding to my region, from here

https://www.sony-latin.com/es/electronics/support/lcd-tvs-android-xf85xx_x85xxf_xf87xx-series/xbr-65x856f/downloads/00016127

and here too https://www.sony.com/electronics/support/lcd-tvs-android-xf85xx_x85xxf_xf87xx-series/xbr-65x850f/downloads/00016127

I tried to format the USB sticks in NTFS and exFAT, but it is always the same and the same error message continues
In my region, there is no such forum, so ask here.

Re: I can not update through USB

zer0ner0 — Fri, 28 Jun 2019 08:21:36 GMT

Follow the instructions provided in this thread by @dutchice.

Format your usb and, please, report back.

Re: I can not update through USB

MaxDroid — Mon, 01 Jul 2019 14:21:30 GMT

Thank you very much for your help. I did everything as the thread says, but unfortunately I feel the same thing happening